OfficeTools

Name: OfficeTools
Rating: 1.9 (8 reviews)
Author: Abacus Data Systems, Inc.

Mobile Companion

Free · Designed for iPad. Not verified for macOS.

8 Ratings
Age Rating

4+
Years
Category

Business
Developer

Abacus Data Systems, Inc.
Size

95.2
MB

OfficeTools is the most complete practice management software on the market. OfficeTools Mobile provides anytime / anywhere access to everything that matters in your OfficeTools system back in your office so you can be just as productive outside the office. Features include: TIME CARDS Never miss a billable moment…with the OT Mobile app you can capture every billable moment directly from phone calls, emails and text messages. You can even create new timecards and use a timer to track your actual work. Associate your timecards to contacts, projects and work codes. CONTACTS Gain complete access to your contacts and all their details from your mobile device. View current activity and create time cards, phone calls, to do's and notes for your contacts. You can also view and work with related contacts. CALENDAR and ACTIVITIES Don't miss important appointments by getting your calendar on your device. You can create appointments, notes, to do's and phone call records so you have a complete view of any upcoming activities. Integrated with the timecard functions you can also easily create timecards from completed appointments, tasks and calls directly from your device so you don't miss any billable opportunities. Note: The OfficeTools Mobile application works in conjunction with your OfficeTools Solution

Ratings & Reviews

1.9

out of 5

8 Ratings

I already have contacts and a calendar on my phone
04/03/2019
russellbarnett
What I need from this app is the ability to access (and add to) my task list while out of the office.Also it took OT support 4 weeks to fix whatever was going on and make the app work for me, and that lasted exactly until the next OT update. Not only does it not work, the OfficeTools Exchange service running on the server chews up massive resources making the entire system laggy and borderline unusable. So this app is not only not useful and doesn’t work but actually harms the ability to do other work too.

Developer Response
Thank you for sharing your feedback with us. The ability to view, add and edit tasks that are flagged as "add to activities" has been available as a feature since initial release.Our latest release should significantly improve overall performance.
I already have contacts and a calendar on my phone
04/03/2019
russellbarnett

What I need from this app is the ability to access (and add to) my task list while out of the office.Also it took OT support 4 weeks to fix whatever was going on and make the app work for me, and that lasted exactly until the next OT update. Not only does it not work, the OfficeTools Exchange service running on the server chews up massive resources making the entire system laggy and borderline unusable. So this app is not only not useful and doesn’t work but actually harms the ability to do other work too.
Developer Response 02/28/2020
Thank you for sharing your feedback with us. The ability to view, add and edit tasks that are flagged as "add to activities" has been available as a feature since initial release.Our latest release should significantly improve overall performance.
Nice to have on my phone
02/03/2019
PETEUS
Many features work well and it’s great to have access to OTP via a mobile app. The search feature within contacts is nearly worthless though. It will only search up to the end of the list that is on the screen. Example, in order for you to search and find a contact with the last name Zebra, you would first need to scroll through every contact in your database so that the Zebra client first populated on the screen in the app. Only after that will it show up in the search results. This must be done every time you enter the app. Kind of pointless if this is the only way to get Search to work for the entire contact database.

Developer Response
Thank you for sharing your feedback with us. The initial search (as you start typing) only checks visible records but tapping the return key will perform a comprehensive search across all records on your device.
Nice to have on my phone
02/03/2019
PETEUS

Many features work well and it’s great to have access to OTP via a mobile app. The search feature within contacts is nearly worthless though. It will only search up to the end of the list that is on the screen. Example, in order for you to search and find a contact with the last name Zebra, you would first need to scroll through every contact in your database so that the Zebra client first populated on the screen in the app. Only after that will it show up in the search results. This must be done every time you enter the app. Kind of pointless if this is the only way to get Search to work for the entire contact database.
Developer Response 02/28/2020
Thank you for sharing your feedback with us. The initial search (as you start typing) only checks visible records but tapping the return key will perform a comprehensive search across all records on your device.
Complete Joke
06/06/2019
Randyvogl
I can’t believe that they call this a functional application and charge money for it! Can’t search for anything. It is slow, doesn’t support facial recognition or thumbprint. Can’t enter your time. The whole thing is an absolute joke.

Developer Response
Thank you for sharing your feedback with us. The application is free of charge for customers who purchase OfficeTools. You can initiate search in any list by typing which searches across visible records but tapping the enter key on the keyboard will perform a more comprehensive search for all records on your device. You can enter time directly or create a time ticket from most of your records. Our latest release should significantly improve performance. Thank you for your feature requests and we have informed Product Management of your requests.
Complete Joke
06/06/2019
Randyvogl

I can’t believe that they call this a functional application and charge money for it! Can’t search for anything. It is slow, doesn’t support facial recognition or thumbprint. Can’t enter your time. The whole thing is an absolute joke.
Developer Response 02/28/2020
Thank you for sharing your feedback with us. The application is free of charge for customers who purchase OfficeTools. You can initiate search in any list by typing which searches across visible records but tapping the enter key on the keyboard will perform a more comprehensive search for all records on your device. You can enter time directly or create a time ticket from most of your records. Our latest release should significantly improve performance. Thank you for your feature requests and we have informed Product Management of your requests.
Sync problems
08/23/2020
john p1122
It will not sync unless I reinstall it each week! Tech says it’s my problem??? So tech what is the Solution that I should do differently?
Sync problems
08/23/2020
john p1122

It will not sync unless I reinstall it each week! Tech says it’s my problem??? So tech what is the Solution that I should do differently?

Version 2 of the mobile application includes all the functionality of version 1 plus the following enhancements: - Create edit and delete appointments - An enhanced user interface improves look and feel - Improved performance - Records display the synchronisation status so you know if a new / edited record has transferred to OfficeTools - Date controls in Activity List makes it easy to find activities for selected dates - Running timers remain at the top of the Time List

Version 2.0.3 02/28/2020

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.

Accessibility

Information

Seller: Abacus Data Systems, Inc.
Size: 95.2 MB
Category: Business
Compatibility: Requires iOS 9.0 or later.

iPhone
Requires iOS 9.0 or later.

iPad
Requires iPadOS 9.0 or later.

iPod touch
Requires iOS 9.0 or later.

Mac
Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
Age Rating: 4+

4+

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