Ohio State MyHealth 4+

This app is probably one of the best medical facilities apps I’ve got. I can check and keep track of all my upcoming appointments, all my Doctors, and sign up for both email notifications of appointment reminders and test results or answers to short messages I’ve sent to my Provider. if new messages or billing statements. I like having the ability to send a short message to my Doctors offices. I get a reply usually within 2-3 hrs. not the next day, as is the case when I call other Doctors after about 2:00 PM. After I have a test ran, I usually get the results in a matter of hours, and am notified by email that I have a new test result. During this Pandemic, I have video visits with the Doctor. They are very interested in how I am, and ask more questions about my health than they ask at a real visit, where they can see things for themselves. I never feel rushed, and I am always told to be sure and call their office if I need anything. This app is very easy to navigate, and I’ve had no issues with it at all, since downloading it in 2018. It has updates just like all my other apps.
Great app!
John T.

I am so thankful for this app. I can request appointments on the app. Once confirmed I can send to my calendar. I get reminders of upcoming appointments. I know my test results the same day or next day, but usually before my primary care doctor has reviewed it. I can request refills through the app and ask questions to any doctor on the network. Also, since I am not from Columbus and still learning how to navigate one street to the next I can use the app to give me step by step instructions/directions. The last thing I enjoy about the app is I can check in upon arrival to an appointment or cancel an appointment right from my phone.

I find that when I update things in the app, they don’t populate everywhere they should. Updating seems like a waste of time because of that.
Why does the app offer the “I’m here” functionality when it does nothing? If I’ve paid my co-pay and nothing has changed about my address since the last time I visited and I know where to go for my appointment, why can’t I proceed to my appointment location? I have to also check in there. Seems to me like a lot of checking in!
Last week I had an appointment in one location and a follow-up the next day in another location and had to do the check-in all over again and asked if my address is still the same. I feel like saying, “I didn’t move overnight.” Seems very inefficient.