Screenshots

Description

Okdesk is a simple and functional ticket-based Help Desk system for service automation.
Okdesk customers provide quality service support to more than 17,000 companies. Our software helps them successfully developing their business.
Using Okdesk app, you, and your employees or contractors will be able to process tickets, communicate with dispatchers or colleagues, attach photos and even submit new tickets directly from your smartphone.
Everything you need to resolve tickets on time.
Changing status, changing the responsible agent, adding public and private comments, attaching files or photos right from your smartphone camera to the ticket. Registration of new tickets! All Help Desk basic features for handling queries.
No internet access? Not a problem!
Offline mode provides the ability to process tickets by specialists even where there is no Internet access. All previously uploaded information, including comments, is available when you lose connection.
Always be aware of important changes
Push notifications do not allow you to miss any important ticket or comment from the client.
We make Okdesk to ensure that the service support and services you provide are even better!

What’s New

Version 1.99.0

- Added support of "com" domains

Information

Seller
OBLACHNYE RESHENIYA, OOO
Size
31.5 MB
Category
Business
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Russian, Spanish

Age Rating
4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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