You asked for a faster, easier way to shop Old Navy on your phone and we delivered. Our all-new and improved Old Navy app is a #musthave for shoppers on-the-go.
• Discover: Explore our entire assortment, from covetable new arrivals to year-round classics across all departments.
• Find: Rockstar obsessed? Searching for a particular color? Find your next wardrobe must-have with our search and filter tools.
• Buy: Our updated, mobile-friendly checkout process lets you add faves to your bag and check out in seconds.
• Save: Easily find and apply our best offers and promos on the app. Access and redeem Rewards, Super Cash, and more with just a few taps.
• Manage: Hey, Old Navy cardholders! It’s never been easier for you to manage your Gap Inc. credit cards. Check your balance, track Rewards and points, and pay your bill in our app’s Wallet section.
• Know: No more FOMO. Stay in the loop with instant alerts about offers and big sales.
Download our shiny new app and see for yourself.
Your feedback is important to us. Tell us what you want to see in the app by emailing us at firstname.lastname@example.org. And stay tuned for new features on the way!
We’ve added some seasonal sparkle and fixed some bugs for a better app experience. Send us your feedback at email@example.com. Happy holidays!
Ratings and Reviews
Great store but app need LOTS of work!
I’ve been shopping at ON for over 10 years now and I like the styles and deal they got but their app has major problems! It asks me to put in my address and phone number every single time I place an order even though I’m logged in to my account and use their credit card. It never seems to remember me. Such a time waster! Secondly, for the past several weeks every time I press the Place Order button it says that there’s been a misconnection and to call customer service to check if the order has been received. After it’s done that over 5 times on 5 different orders I just switched to their website instead of the app. Please fix this Old Navy!
Sneaky with their “super cash”
I like the store and got excited when I earned a bunch of “super cash” from shopping on Black Friday, thinking it was similar to Kohl’s cash. Not at all! Basically super cash is like earning a 20-40% off coupon for future purchases. I have to spend at least $25 in order to get $10 off... (kohl’s cash is simply cash to use towards your purchase.). And if I spend $45, I still only get $10 off.
So I decided I would give it a try... and found out that the store has a 30% off sale anyway which is higher than my super cash discount. So the super cash isn’t worth using at all! Some Black Friday deal! It is all just a super hoax to make you think you are actually earning something special!
Makes me want to stay away from Old Navy and stick to Kohl’s where at least I know what I’m getting and where I can read about the exclusions on the back of the promotional material. (But that’s another story... black Friday’s tv ads for Old Navy said that everything was 50% off, no exclusions, but in store I came across several exclusions and one of my items wasn’t discounted even though it was included in the sale.
Love the clothes but SO HARD to buy!!
Im a new old navy CC holder, 3 months approx. I’m a busy working 31 year old toddler Mom. I don’t have a lot of time to go out shopping so I like to order Christmas online on my lunch break. Every other time I go to log in it makes me change my password. Every time you change your password it tells you for your convenience we’ve erased all your credit card information... I know for a fact my password is correct. I even screen shot what I changed it to and made sure I re-entered correctly and it still told me it was wrong! How annoying to re-type all of your credit card and billing info each time you want to buy something! I don’t bring every single one of my credit cards to work with me so this time I could not check out. I’ve never had so many problems trying to buy online ever except with this site and app. I cannot stand how much work this is to try to give old navy my money so I’m considering canceling my card and giving up on them altogether at this point.
With Family Sharing set up, up to six family members can use this app.