Imagine instant ‘appiness’! Download Old Navy’s new & improved app for all the feel-good fashion & fantastic deals — at your fingertips and in your pocket. It’s fast, it’s fun, it’s free! It’s the easiest way to shop men's, women's, women's plus, kids', baby and maternity clothing 24/7.
Just a few reasons why Old Navy’s app is a #musthave for shoppers on-the-go:
Discover: Explore our entire assortment, from covetable new arrivals and fashion trends to year-round clothing classics for the whole family. Scan the barcode on any product in-store to view pics & more on the app.
Find: Rockstar obsessed? Searching for a particular color? Find your next wardrobe must-have with our search and filter tools.
Buy: Our updated, mobile-friendly checkout process lets you add your favorite clothes and accessories to your bag and check out with easy payment options like PayPal and Apple Pay. Buy online, pick up in-store with safe, swift curbside service at your local Old Navy store.
Save: Save more $$$ every time you shop! Easily find and apply our best deals & discounts, redeem Super Ca$h & Rewards and more with just a tap.• Manage: Hey, Old Navy cardholders! It’s never been easier for you to manage your Gap Inc. credit cards. Check your balance, track Rewards and points, and pay your bill in our app’s Wallet section.
Know: No more FOMO. Turn on push notifications to stay in the loop with instant alerts about offers and big sales.
Download our shiny new app and see for yourself.
Your feedback is important to us. Tell us what you want to see in the app by emailing us at email@example.com. And stay tuned for new features on the way!
We’ve added some seasonal sparkle and fixed some bugs for a better app experience. Send us your feedback at firstname.lastname@example.org!
Ratings and Reviews
Sneaky with their “super cash”
I like the store and got excited when I earned a bunch of “super cash” from shopping on Black Friday, thinking it was similar to Kohl’s cash. Not at all! Basically super cash is like earning a 20-40% off coupon for future purchases. I have to spend at least $25 in order to get $10 off... (kohl’s cash is simply cash to use towards your purchase.). And if I spend $45, I still only get $10 off.
So I decided I would give it a try... and found out that the store has a 30% off sale anyway which is higher than my super cash discount. So the super cash isn’t worth using at all! Some Black Friday deal! It is all just a super hoax to make you think you are actually earning something special!
Makes me want to stay away from Old Navy and stick to Kohl’s where at least I know what I’m getting and where I can read about the exclusions on the back of the promotional material. (But that’s another story... black Friday’s tv ads for Old Navy said that everything was 50% off, no exclusions, but in store I came across several exclusions and one of my items wasn’t discounted even though it was included in the sale.
Still scrolling incorrectly since start of year!
This bug has been happening all year with every app update on no repair to it. Is anyone from old navy looking at these reviews? I have been updating the same review for months now. When scrolling, the app refreshes the list further down the page than where you were. It goes so far down that it skips many items. Even if you scroll up to try to find where you were you, you can't because it doesn't show everything on the list anymore and items are mixed around. So for example if you go to women's new arrivals and are scrolling down, when it loads the page as you go further down, it refreshes the whole list and mixes everything up and you don't know if your seeing the whole list of new arrivals because you don't know where you are in the page of lists. I think it tries to load the next items on the list and instead refreshes the list in the wrong part. This happens when it has more than 20-50 items to show in a category, which happens to every category. And since the "New Arrivals" category is so helpful, the bug always happens to that category, always! This has been happening to the app for months, so i barely use the app anymore. It's too frustrating to even browse on it. The app should function properly before adding any new features or else it's always going to be a difficult app to deal with and people will browse & shop less on it.
Not so great
I’m disappointed with this app. When it comes to linking your old navy credit card with the shopping part of the app, it’s not happening. I have to log into the credit card thru the app, but then when I shop on the app it doesn’t recognize, or give me the option to use, the old navy card without me having to manual enter it. Using rewards is even more difficult when you check out, it chose a 20% coupon over my 50$ reward and would let me change it. Rewards are useless I guess, unless you go into the store. I got so frustrated that I cancelled my order. I paid off my balance and will probably cancel the card as well. I work hard for my money and I am not going to wrestle an app to use rewards I earn when I use this card.
My last order I did pick up in store and was confirmed by email it was received and everything was in stock. When I arrived the 2 most important items they didn’t have. I walked back and picked them off the rack myself. I know that’s probably a store issue but the order was made on the app, and there wasn’t a place to leave feedback on the app itself. When I tried talking to the manager I was dismissed like A child. So all in all, I am not happy with old navy, their stores, their credit cards, or their app.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Search History
- Usage Data
- Sensitive Info
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Gap Inc.
- 183.6 MB
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Age Rating
- © Gap Inc.
With Family Sharing set up, up to six family members can use this app.