Imagine instant ‘appiness’! Old Navy’s new & improved app has all the feel-good fashion & fantastic deals you love — at your fingertips and in your pocket. Shopping on the Old Navy app is fast, fun, and free! It’s the easiest way to shop the hottest trends for the fam anytime, anywhere.
The Old Navy app makes it easier than ever to find what you’re looking for. Explore hot new arrivals and the latest fashion trends to classic staples for the whole fam.
Searching for something specific? Our search & filter tools make it easy to find what you need. You can also scan the barcode on any product in-store to view pics, see reviews, & more on the app.
Shop the app with our mobile-friendly checkout process. Add your fave picks to your bag and check out with easy payment options like PayPal and Apple Pay. Buy online or pick up in-store—whatever works for you!
Best part? When you shop with the new Old Navy app, you find more ways to save! Save more money every time you shop with our best deals & discounts, redeem Super Ca$h & Rewards, plus much more with just a tap!
WHY SHOPPERS LOVE THE OLD NAVY APP
CLOTHES SHOPPING FOR EVERYONE
• Discover timeless styles, year-round favorites, and more for everyone
• Shop women’s clothing, accessories, dresses, sweaters, teen, maternity, and so much more
• Find coveted styles in men’s fashion like year-round must-haves and trendy accessories
• Shop trendy and cute clothes for the little ones! Find baby clothes and kids’ clothing easily!
SEARCH TRENDS & SAVE
• Shop for kids, women, men & more with our easy search tools!
• Discover deals & discounts for kids, women, men & more!
• Use your Super Ca$h & Rewards in the app!
• Easily scan items from an Old Navy store to view and order from the app
• Get push notifications to stay in the loop about offers and big sales!
• Pick up in-store or get fresh finds delivered right to your door
• Manage your Gap Inc. Credit Cards, earn points, check your balance, and pay your bill in a snap
Download the Old Navy app today and discover the easiest way to shop for styles everyone will love!
Stay tuned for new features on the way!
We have made enhancements and fixed some bugs for a better app experience.
Ratings and Reviews
Where did the model size selector go?
I agree with everyone else about all the issues with logging in, getting logged out, face recognition turning off again and again… the app resetting or refreshing too frequently, losing your place, etc.
But I mostly came here to ask where the feature went when browsing or searching where you could pick the model size you wanted to see (I think it was S, L, or XL). That feature is pretty much the whole reason I’ve shopping with Old Navy recently. It makes them stand out among other brands! I still appreciate the size diversity in models (can always have more diversity though…) but now I’m stuck looking at page after page of skinny ladies, and it makes it so I have no interest in clicking on any of the items and potentially purchasing them. It’s a huge shopping turn off for me! If the feature is still there and I just can’t find it anymore… that is also a problem. It needs to be there AND be easily accessible.
Tired of app sign-in issues!
I am tired of the fact that every time I open this or the Gap app (and I download the second one trying to bypass this problem), I am asked to sign in, and when I try to do so, 9 times out of 10, it’s just not going to happen. I will eventually get an access denied message, and there are two resolution issues listed, which don’t work, and they ask you to click on a link to let them know, but that link will never open! And the one time out of 10 that I may be able to sign in, it takes countless tries and all kinds of finagling for it to eventually occur. Right now, it’s not happening, and that’s when I decided to come here to leave this review, because I’m just done! And I’m angry at them for other issues, as well. I’m not getting credit for returns I’ve sent back and Gap just sold me an item that was listed even in the title as being the luxury fabric, Modal, yet when I received it, the tag says it is 95% polyester & 5% spandex. One of the main reasons I shop with them is because there’s so many cotton (& modal) items. I don’t wear polyester; it is plastic, it is just a garbage fabric, and it is the hottest, cheapest, most unbreathable fabric there is, and I would never have purchased that item had it been listed as being polyester. Never. So I question their ethics, for sure. And I don’t understand why they’re not fixing their apps’ issues. This is ridiculous. It has been going on for too long and I’m tired of it. I’m done.
Can’t login, search feature isn’t great, hard to shop on
The first big issue is that I can’t login into the app. When attempting it just makes me sign in over and over and over again so I just have to go to website where I can login in once and with no issue.
Second problem is the search feature is terrible, I could copy and paste the exact name of the item from the site into the search on the app and it wouldn’t find it. You just have to hope you have your categories right and infinitely scroll.
Third problem is just over all the app is hard to shop on, it’s hard to search, navigating its own build in deals ads takes you to a list of items that you can’t sort to only see relevant things to you, going back doesn’t take you to your old spot so you have to scroll back to it, and items take a long time to load.
Forth big issue is stock, I find a lot of items that are out of stock in every color and size but it’s still on the app as if you can buy it. I understand things might be waiting on delayed restock but if you can’t buy it period at least grey it out of something.
Fifth not that big of an issue but still an issue is the retail stores don’t seem to carry men’s pants above 38 and xl, but on the site sizes go up into the 50’s so in store pick up is never an option
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Search History
- Usage Data
- Sensitive Info
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Gap Inc.
- 182.5 MB
- Requires iOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Age Rating
- © Gap Inc.
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