2.5
out of 5
139 Ratings
The UI updates are very good and intuitive (especially if you are familiar with previous versions). But this latest version has huge problems with the gestures I’ve used from earlier versions. For example I use “Duplicate” very often. I touch and hold the object and then two-finger tap where I want the duplicate to be. Instead of duplicating the object, the original object displays it is selected. The older versions would have selected the original object as soon as it was touched. If I two-finger tap a second time the object will be duplicated. This is very awkward.Another problem is that if I tap and hold an object and then two-finger tap (which selects the first object) and then remove my finger from the original object and tap-off to unselect the first object a selection circle is displayed randomly on the screen. If I tap-off again then a selection bubble is displayed. It takes 3 tap-offs to fully clear the selection.I use an iPad Pro with the Apple Pencil and this issue displays regardless of the proximity of the Apple Pencil. I use this tool professionally and this is costing me time. Please fix the gesture issues and I will bump this back up to 5 stars because the new UI is great.
Same application, same frustrations, same bugs as the other versions going back to 1.0. Clearly this application has never been rewritten, as identical bugs and frustrations have been carried forward. Objects are difficult to select, hard to move around, occasionally it’s unresponsive to taps and drags, and performance is laggy as the number of objects grows, even on an iPad Pro with M1. Sometimes your changes are saved, sometimes they’re not – I just now returned to my documents to find that my saved drawing was a much earlier version, and all of my work since that point was lost. Well, Omni Group, I’ve lost my work with your application for the last time. It doesn’t help that it is published by the greediest company on the App Store except maybe Apple themselves. There’s absolutely no way that this application is worth the extreme price! Stay away from this app, and while you’re at it, the rest of the software from this developer isn’t so great either.
I’ve grumbled through Omnigroup’s bait-and-switch “upgrades” for years now, but have stuck with them because OmniGraffle was the best alternative I’d found for my needs—“was” being the key word here. This version is barely usable on my 2020 iPad Pro. The user interface is infuriating—drawing connecting lines resizes shapes instead, deleting selected objects requires some twisted secret series of gestures, gestures to pan/move/select are confounded, tools that are supposed to stay selected randomly revert, and it isn’t uncommon for the undo button to mysteriously stop working when trying to resolve one of the aforementioned snafus. The company has obviously been hearing about these problems for months or longer and is doing nothing to resolve them. This would be frustrating even if the app weren’t so exorbitantly priced. Not sure what is going on in the company, but whatever it is, we can only hope they get it together soon.
Our support team would love to discuss the gesture and input issues you are having so we can better understand what situation and how to address it. Are you using finger input, Apple Pencil, or a combination? There should be no way to resize an object when either using the line tool or dragging a line ending. To delete objects, long tap on the object to bring up the contextual menu with the delete option. Our support staff is available at omnigraffle@omnigroup.com or by phone Mon - Fri, 10am - 5pm Pacific at 1 (206) 523-4152. Thank you!
I want to like this app. I want to USE this app. But it’s very clunky. I try to position shapes but they snap to weird positions that aren’t even on the grid. Creating custom stencils was brutally non-intuitive (apparently they don’t show up if you save them in the cloud?) Sometimes it gets into a mode where I can’t even add text boxes. That was the tipping point for me, leading me to write this review. I know there’s a powerful tool underneath here, it’s just HARD to use, especially compared with the desktop version. Not what I would expect from an app for which I’ve paid so much, nor from a company with so much experience. I don’t want to have to carry my laptop with me just to make some basic diagrams—that’s why I though the iPad app would be useful. I’m sorry, but this app is just really not quite there.
Thanks for letting us know your points of frustration! The bug with being unable to add text should be fixed in the latest updated, 3.11.2. The problem was with certain gestures resulting in our gesture system getting stuck in a bad state after our iOS 13 update. As for stencil locations, currently they need to be saved in the local OmniGraffle application folder or the OmniGraffle folder in iCloud that is created by the app. In an upcoming feature update we will be adding the ability to link arbitrary folders for templates and stencils so they appear in the app. The issue with shapes snapping off grid is not something we have an obvious explanation for. We would love to talk with you about this issue to figure out what's going on. Our support team can be reached at omnigraffle@omnigroup.com or by phone Mon - Fri, 10am - 5pm Pacific at 1 (206) 523-4152. Thanks!
I purchased OmniGraffle for the iPad when it first came out. I used it off and on. Version 3 comes out as an update. It is not an update. It replaces the full version you paid for with a trial version. Pay more money or give up. Other companies make a new app when they want to charge again (I have GoodNotes 4 and 5 on my iPad at the same time), but OmniGroup just causes the one you paid for to be removed and replaced by a non-functional trial.I have used Omni products for years. I bought OmniGraffle for the iPad when it first game out. Removing a customer’s ability to use a previously purchased app is simply unacceptable.I sure am glad they can’t do the same thing on a Mac (at least I hope they can’t). It’s a pity, I used to respect this company.
Version 3 launched with our current free download with a 2 week trial and in-app purchase model and could be installed simultaneously with version 2. This is how we're able to offer our 50% upgrade discount. It does not automatically replace OmniGraffle 2.We do remove apps from sale when a new major version is released to prevent accidentally buying an old version. However, previous versions can always be downloaded via your Purchased list in the App Store. Our Support team is happy to answer any questions or guide you through the reinstall process. We can be reached at omnigraffle@omnigroup.com or by phone Mon - Fri, 10am - 5pm Pacific at 1 (206) 523-4152. Thank you!
I've been using OmniGraffle for the mac for a while to make diagrams for my lectures. While I've enjoyed that product, I have wanted something that let me produce high quality diagrams but drawn with a pencil. Since getting an iPad Pro I have tried many many different vector graphic programs. Many of them our nice but wouldn't suit my needs in one way or another. Finally, my search is done with OmniGraffle 3. After using the trial for 2 hours, I went ahead and bough the pro version. This is professional-grade software and I am happy to finally have it.