On: Shop Shoes & Apparel ٤+

We got introduced to ons a few years back by a friend ours and have been hooked since then. From daily wear the hiking boots we used to climb angels landing last march. These shoes have yet to disappoint. Light weight cost effective and usable but my favorite thing is i no longer suffer from the foot fatigue that i have experienced in the past for instance after a long day on my feet in Vegas or just out on a busy day. We are proud to be part of the ON family .

The shoes are good but the company is a no. I ordered two pairs of shoes July 3rd and they came on July 29th. I’ve never had to wait so long for a pair of shoes to arrive. Not only that but one of the shoes I ordered never came because they were out of stock. They gave me a 10% discount on my next order because the shoes were out of stock which clearly meant nothing because they are offering that discount to anyone because of their prolonged shipping time. Even though I had to wait almost a month for my shoes I was not offered that discount. I asked for them to take off the 10% off my order instead of having to reorder and wait another month for shoes but they said they couldn’t. Most companies will provide you with the discount cause it saves them time on repackaging, shipping, and dealing with your return. I will not be purchasing from them again. Terrible service and clearly don’t care about the environment like they say they do if they would rather have the box shipped back to them and back to me again in order to get the 10% off.

I absolutely love On Cloud products. Most comfortable shoes you’ll ever wear! If there was one thing I would “Very Highly Recommend” to On Cloud themselves, is to please get away from the cheap logo imprint on the clothing. Stitching is 110% the way to go (I really hope On Cloud sees this comment just for this recommendation). Outside of that, keep pushing out the awesome shoes! If you don’t have a pair of their shoes, do yourself a favor and get you a pair.. YESTERDAY!