One Drop: Better Health Today Ratings and Reviews

The best app there is!!

I looked at several apps but none of them come close!
Complete tracking of everything. The logging feature for food is the best. Save your common meals, easily adjust portions, search the extensive database to add foods, even use the built in barcode scanner! Now use Siri Shortcuts to add meals. Connects to health app seamlessly, logs weight from iHealth Bluetooth scale or enter manually. Track a1c, carbs, calories, insulin intake, medications, even activity! This truly motivated me to take my type 2 diabetes seriously. From July to October I got my a1c from 8.0 to 6.4, my weight from 305 to 278. Medications did most of it but understanding portions and the easy logging made a tremendous difference.
I can’t thank the developers enough! My only wish would be to have the one drop meter and strips covered and paid by my Medicare insurance. Still, the free to use app is far and away the best I have seen.

Does the job...

I’ve been a One Drop customer for over a year now and really like the meter and lancets. They’re pretty for what they are and being on autoship is so convenient. I also like that the company replaces the meter annually to ensure you’re getting accurate numbers consistently.

The app, however, is just blah for me. I only use it to keep a running log of my numbers, which I only test twice a day. My meds are all in pill form once a day, so I don’t need to always know what my BG is like insulin users do. I also use a separate app to log my meds and supplements (the Round app) as I find it to be a better interface than OD offers. It’s just more simplistic. So basically I have the one drop on my phone just to Bluetooth my numbers from my meter. That’s it. I wish one drop offered a basic app for this purpose in addition to this one because I just find this app clunky. I don’t read the articles, log food, use the coaching, etc. I appreciate what the company is trying to do with this app and I know all of these extras probably help so many people, but I just prefer more simplicity when using an app like this. A separate lite version would be so great with just a blood glucose log for when I see my doctor and just want to show history without the other frills. Also less pink would be great, although I know that’s the company color.

Developer Response ,

Hi there! Thanks for your feedback. We appreciate the comprehensive review , and we are listening. Please feel free to send any other questions or helpful suggestions to support@onedrop.today.

Only two days in - app has some good, some bad

Are the developers still supporting and updating this app? The App Store listing still says copyright 2021. I downloaded this because I am pre-diabetic. My doctor prescribed a CGM and I’ve been looking for an app that lets me track food and glucose in one place. I’m working hard to learn how I should eat to avoid diabetes. The good - the amount of data I can track, the easy interface, the reports, the sync with my Apple Health data (which imports my CGM readings). The bad - the activity is wacko. I did about an hour of yard work today, but was otherwise just doing normal house stuff. Nothing I’d consider active movement. One Drop is reporting 4 hours. I can’t find any way to adjust the activity settings or turn it off. Logging food is mostly easy, but I can’t see my food log easily, and I can’t edit the name of my meals. So for example, dinner tonight was chicken and salad. My “meal” now shows up as the last food item I entered, which was a condiment. Dumb.

Several of the news articles on the main page lead to blank pages. One tutorial mentioned connecting with a coach - led to a blank page. This plus the lack of app updates lead me to believe this app is not longer actively developed or supported.

Love this App

If I could give this app more stars I would. Keep in mind I never rated an app but I had to do one for this app. I recently (okay maybe two years now) I stopped being health conscious and taking care of myself but that all changed with this app. I’m logging in my medications and my daily routines. It always gives me a reminder to check my BG and it’s in a “encouraging way” nothing like it being a nag. I’m always looking forward to logging in my meals and medications then checking my results when I get my reminders! Thank you One Drop team I’m finally getting my numbers in check and I’m feeling the benefits! Keep up the good work and I’m looking forward to how you improve the app. I have only one tiny suggestion...I wish I could log in my progress and meds thru my Apple Watch but over all thank you for this app!!!!!!

Great app but logging food via Siri does not work

One Drop is a very nice app! Overall it’s clean, Informative, and simple. The AI is a really nice and at first glance, very innovative.

However, I do find logging food is a little challenging. I struggled to understand how to save food and meals for later (I wanted to pre-create some meals that I commonly consume). I don’t know if it was just me but it didn’t seem very intuitive compared to YAZIO and MyFitnessPal. So I thought that saving my meals or reoccurring foods so I can speak them to Siri would be 1000% easier. But when I log food via Siri, the data gets logged in the health app but nothing gets logged in the Today or Insights tabs of the One Drop app. Further, if I log food or meals via other apps that also connect to health, One Drop does not display the nutritional values from the health app, despite the One drop app being granted read access to that data. If you can fix this, your app is 5 stars!

Great app, bad update

1. Bring back the dark mode.
2. When introducing my insulin units, I should be able to go from Humalog to Lantus in one place. I mentioned before that there use to be an app that even learned that I used two insulins, one at night. Now, I have to type three times to input both measures of units, not including the blood glucose reading.
Resolving those issues would make it a 5 star app.
New edit: on your last update you for some stupid reason moved the input UI to the right, why? Do you guys not have left handed users? This makes no sense, it should still be in the middle. 2nd, you remove a very useful feature, which was adding the insert insulin right after inserting the blood glucose, but instead o d adding a second input like for us that input at night our second insulin, you remove the whole thing altogether. Really don't understand how you manage this app. Did you guys remove this feature because someone ask you to? Makes no sense.

Developer Response ,

Hi there! Right now, all we're offering is light mode, but we hear your feedback! You might consider scheduling your insulin -- instructions here: https://help.onedrop.today/support/solutions/articles/19000054170-scheduled-medications-reminders-adding-editing- Reach anytime we can help to support@onedrop.today

Onedrop Love/Bad Updates

These updates are really frustrating me. I understand that in developing this amazing app you want to offer many kinds of options but I’ve been really missing the simplicity of the previous versions. The love I have though for Onedrop is beyond what this type 1 diabetic could dream, I can see y’all are working hard so thank you!

For me it takes 10 extra seconds to realize where the Insight page is. I don’t want to be in the Today page when first opening the app, this is not the most used page for me I miss the old reminders options. I also miss the select all at once option since these are reminders I set for that reason. I don’t want to have to click on my reminder medication and have to click on it again only for it to sit ahead of schedule in my insights... this one really gets to me for some reason.

I’m also receiving notifications everyday to talk to my Expert when I already am doing that, I don’t want to have to go in to delete the same message every day.

I also miss having the data entry options button in the middle of the dock at the bottom. This should be more direct and noticeable with easier access.

Again, I love love love Onedrop. Keep it up, we’re all rooting for you!

Developer Response ,

Hi! Thanks for reaching out! No worries, you still can confirm all your meds at one time. Also, just so you know, the insight tab is sticky. This means, you if you leave the app on the insight screen when you're ready it will be on that screen. Need help? Let's figure this out together. Reach out to us at support@onedrop.today. We would be happy to assist you. :)

When did glucose predictions become a paid feature?

(Updated) Was using this for a few months and found it generally informative. I liked the glucose predictions and the A1c estimates were in the right ballpark. Data sync with Apple Health seemed slow at times. Some features can be hard to find (e.g., A1c estimate appears under Health Settings). My main complaint is that after I accidentally hit “Not Helpful” for the predictions, I could not figure out how to turn them on again. This seems to be a server side issue and their tech support team has been working with me to help sort this out. I’m not on a paid subscription so cannot comment on that (and it maybe the predictions are moving under the paid plan but perhaps existing users have some legacy access?) All-in-all I found this a helpful app.

Developer Response ,

Hi There,

Thank you for following up. We're always working to improve and your feedback is an essential part of that process. We'll continue to be in touch with any updates or changes to this specific feature, thank you again for taking the time to reach out.

Really wanted to love this app but...

Unfortunately, the app has a number of issues that prevents it from being an all purpose tool for handling diabetes.

- the reminders to take readings of your blood glucose are hardwired to the two hour mark after you enter a meal. There is no way to set reminders for 1-hour postprandial or even a specific time.

- it loses medications. I have them scheduled but they aren’t listed in the reports.

- the barcode reader doesn’t work for me. The image is always blurry and never focuses. I do not have the same issue in any other camera app on my iPhone 8plus.

- you can’t see your macro nutrients in the app. All it shows is carbs which is just one part of a balanced diet. You have to use a second app to track this. They are obviously available because One Drop reports them to Apple Health.

- there is no way to get a detailed food log report that you can share with dietitians or other health care providers. This is key for many learning to manage their diabetes.

I like the interface and the reports but management tools are lacking. I had downloaded the app to try it before purchasing the One Drop Chrome and subscribing to one of the test strip plans. Hopefully, they fix the issues above in the future. If they do, I would consider a purchase.

Developer Response ,

Thanks for your feedback-- many of these features (like custom notifications) are ones we hope to add in the future. I'd love to help troubleshoot your issue with losing medications -- please drop me a line at support@onedrop.today and we'll get you sorted! - Grace

WHAT DID YOU DO?!?!?!!!?!!!?!

2nd unhappy update - I REALLY HATE THIS UPDATE!!! Every day I use it I hate it more! On the upside, it's made me look into continuous glucose monitoring! I can't get away from this update fast enough! Oh, and the suggestion to use "insight" (did it before, but looked at it again just in case I missed something) didn't help. The insight info is no where near as helpful as before. And, it doesn't give percentages of in range tests.

I loved this app in the past! VERY HELPFUL and was essential in my getting and keeping my A1C low. But, the other day I open the app and the first thing I noticed is the percentage update of tests within range is gone. It got worse.... It now tells you upcoming events (taking medications). It looked good at first. But, them I forgot to put in the previous night's medications. Just add it in late you say? Well, it's now a REAL PAIN to add medications from a previous day. I HATE THIS THING NOW with the changes. How much, I'll look for something else if they don't change it back.

Developer Response ,

Hi! Happy Monday! :) I believe we resolved this issue. No worries, please reach out to us at support@onedrop.today. Let's figure this out together. :)