iPhone Screenshots


The OneService App is a one-stop platform that allows you to make improvements to your neighbourhood, access information, receive alerts, and engage one another- anytime, anywhere.

- Improve your neighbourhood by submitting feedback
Fix cleanliness, pest and maintenance issues by reporting them to Town Councils and relevant authorities such as HDB, NEA, LTA, NParks and more, via this one-stop platform.

- Be informed of happenings in your neighbourhood
Receive dengue and air quality alerts. Be informed of renovation works and lift faults in your block.

- Make a difference in your neighbourhood
Refer persons in need to social service agencies via the Help Neighbour feature. Participate in surveys via ‘What Say You?’ to provide your views on your living environment.

- Enjoy facilities in your neighbourhood
Book facilities, find parking in nearby carparks, pay for parking at coupon-based car parks.
Download the OneService App and sign up for an account, or login with your Singpass, Facebook, Google or Apple account to start improving your neighbourhood today!

Report municipal issues in your neighbourhood such as:
- Facilities maintenance in HDB estates
- Pests
- Parks & greenery
- Cleanliness
- Roads & footpaths
- And more!

Other OneService App features include:
- Receive notifications on happenings in the neighbourhood, including HDB renovation and lit faults
- Receive weather, air quality and dengue updates
- Refer persons in need to social safety agencies
- Book facilities
- Participate in surveys to improve your neighbourhood
- Find parking in nearby carparks
- Pay for parking at coupon-based carparks

This application is a Smart Nation Initiative developed by the Municipal Services Office. OneService partners 17 town councils and 12 government agencies:
- Agency for Integrated Care (AIC)
- Building and Construction Authority (BCA)
- Housing and Development Board (HDB)
- Land Transport Authority (LTA)
- Ministry of Social and Family Development (MSF)
- National Environment Agency (NEA)
- National Parks (NParks)
- People’s Association
- PUB, the National Water Agency
- Singapore Land Authority (SLA)
- Singapore Police Force (SPF)
- Urban Redevelopment Authority (URA)

To submit feedback on the application, please e-mail mso_appenquiry@mnd.gov.sg

By downloading, you agree to the Terms of Use and Privacy Policy of the OneService App.
URL for Terms of Use:
URL for Privacy Policy:

What’s New

Version 6.5.0

- Book facilities enhancements
- Bug fixes

Ratings and Reviews

1.9 out of 5
21 Ratings

21 Ratings

eugeniof ,

Great idea, poor execution

Great app, when it works!
In between sessions, have to re-log in every few days. Doesn’t keep me signed in. And it does not allow to store password in iOS, because of the poor way it’s implemented.

babuchi ,

Works intermittently

An app that frustrates more than it helps the user. Worked for the first 3 times i used it till it I had to update the app. Now, it won’t allow me to login and only opens my singpass app.

jam9999 ,


It seems to frequently get stuck loading.

App Privacy

The developer, Ministry of National Development, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Financial Info
  • Location
  • Contact Info

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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