OneService-Serving Your Estate 4+

For neighbourhood needs

Ministry of National Development

    • 2.5 • 28 Ratings
    • Free

iPhone Screenshots

Description

The OneService App is a convenient platform that allows you to make improvements to your neighbourhood, access information, receive alerts, and engage one another- anytime, anywhere.

- Improve your neighbourhood by submitting feedback
Fix issues like cleanliness, pests and maintenance of greenery and infrastructure by using this App. We will help to direct your feedback to the relevant Town Council or authorities such as HDB, NEA, LTA and NParks. There is no need for you to indicate which agency is responsible!

- Be informed of happenings in your neighbourhood
Receive dengue and air quality alerts. Be informed of renovation works and lift faults in your block.

- Make a difference in your neighbourhood
Refer persons in need to social service agencies via the Help Neighbour feature. Participate in surveys via ‘What Say You?’ to provide your views on your living environment.

- Enjoy facilities in your neighbourhood
Book facilities such as void decks and multi-purpose halls for weddings and funerals.
Find parking in nearby carparks, pay for parking at coupon-based car parks.

Download the OneService App and sign up for an account, or login with your Singpass or Apple account.

KEY APP FEATURES
Report municipal issues in your neighbourhood such as:
- Facilities maintenance in HDB estates
- Illegal parking
- Cleanliness
- Roads & Footpaths
- Animals & Birds
- Pests
- And more!!

Other OneService App features include:
- Receive notifications on happenings in the neighbourhood, including HDB renovation and lift faults
- Receive weather, air quality and dengue updates
- Refer persons in need to social safety agencies
- Book facilities
- Participate in surveys to improve your neighbourhood
- Find parking in nearby carparks
- Pay for parking at coupon-based carparks


ABOUT ONESERVICE
This application is a Smart Nation Initiative developed by the Municipal Services Office. Municipal Services Office partners 17 Town Councils and 10 government agencies:
- Building and Construction Authority (BCA)
- Housing and Development Board (HDB)
- Land Transport Authority (LTA)
- National Environment Agency (NEA)
- National Parks (NParks)
- People’s Association (PA)
- PUB, the National Water Agency
- Singapore Land Authority (SLA)
- Singapore Police Force (SPF)
- Urban Redevelopment Authority (URA)


FEEDBACK
For feedback on the One Service App, you can submit it as a case via the app.
If you are unable to access the OneService App, please email mso_appenquiry@mnd.gov.sg

TERMS OF USE AND PRIVACY
By downloading, you agree to the Terms of Use and Privacy Policy of the OneService App.
URL for Terms of Use:
https://www.oneservice.gov.sg/terms
URL for Privacy Policy:
https://www.oneservice.gov.sg/privacy

What’s New

Version 6.7.0

o Features and Security Enhancements
o Bug fixes

Ratings and Reviews

2.5 out of 5
28 Ratings

28 Ratings

jam9999 ,

Okay

It seems to frequently get stuck loading.

Kwa888 ,

Unable to open and view many cases as deviously opened. Takes very long time to load and it failed

Seems to be backend database problem as the data failed to load many times for past few months

Developer Response ,

Dear Kwa888, we have recently released a new app version which enhances the performance of the app. You may download the latest version of the OneService App from the App Store. Thank you for your patience. - OneService Team

eugeniof ,

Great idea, poor execution

Great app, when it works!
In between sessions, have to re-log in every few days. Doesn’t keep me signed in. And it does not allow to store password in iOS, because of the poor way it’s implemented.

App Privacy

The developer, Ministry of National Development, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Financial Info
  • Location
  • Contact Info

Privacy practices may vary, for example, based on the features you use or your age. Learn More

You Might Also Like

Productivity
Productivity
Productivity
Productivity
Productivity
Productivity