oneSOURCE by UCHealth 4+

No longer working

I started at UCHealth one year ago and was introduced to the app and loved the convenience of being able to punch in and out on my phone. But about two weeks ago it just stopped working. I get a geolocation not working error and I have tried every trouble shooting technique at my disposal. I am very frustrated by this! I see the app was updated approximately two weeks ago and can only assume the error has to do with this update? Please fix!

Needs a lot of improvement

I haven’t been able to check my email from the app in 2 weeks now. It was never a problem before. Also, the time clock function doesn’t work anymore. I used to be able to clock in and out, but now it never recognizes my location even when I’m in the building.

Respuesta del desarrollador ,

Hi, we sincerely apologize for the inconvenience. We are currently troubleshooting the Outlook bug. For the Dimensions issue, please call the UCHealth IT desk at 720.848.4000. We will reach out again as soon as the issue is resolved.
Thank you, The oneSOURCE by UCHealth Team

Grrrr

I get so tired of signing in every time I use the app. I understand signing in again when my password changes, but each time I use the app is ridiculous. I’ve deleted and re-downloaded the app but that doesn’t help either.

Respuesta del desarrollador ,

Hi, We sincerely apologize for the troubles you've had with the oneSOURCE app. We would love to learn more about the issues you are having. Could you please email us at onesource@uchealth.org?

Many Thanks, The oneSOURCE by UCHealth Team