Safeway One Touch Fuel‪™‬ 4+

Doesn’t show you fuel prices

This is one of those apps that has benefit almost entirely for the company and not for the user. It does provide directions to the nearest Safeway, but Google maps can do that much better. It doesn’t tell you what the prices are so you don’t know whether it’s worth a trip. And as for paying with the app rather than with a credit card, what’s the point in that? The credit card gives you lots of protections without sharing all your personal information with Albertsons / Safeway. This is one of those apps went up to a loyalty program that really has very few benefits. And then there’s the app itself, not great. Don’t waste your time.

Needs work

Used it for the first time today. Really liked when you’re at the pump, you select pump number, you can use your rewards and you start pumping. What was the downside is when I was done pumping and put the nozzle back. The app didn’t give me a digital receipt. It just kept saying “pump is activated”. I didn’t know when I drove away if my card was still linked to pump. I had to pull over and check receipt history to see I was just charged for my fill up. If they would fix this issue, it would rate 5 stars.

App doesn’t work

I have only been able to get this app to work once, and now I am debating if I should even keep it on my phone.

I have a Safeway station near my house, and being high risk, and having new COVID variants going through communities, I thought this app would go a long way to helping me feel safer. Instead, I could be standing on the pump, and it won’t work. I have tried troubleshooting and nothing seems wrong on my end.

Today I got so close to the pump, I could practically climb up and sit on it. Still nothing. After several minutes, I just gave up. I was so excited to use this app, but it isn’t worth the megabytes it takes up.

Developer Response ,

We are sorry the app is not working as expected and would like the opportunity to address your concerns. Your feedback really matters to us. Please feel free to chat with us on visiting the website using your mobile browser so we can further assist you