Online Contact Mobile 4+
Efficient CS solution
NHN Cloud Corp.
Designed for iPad
-
- Free
Screenshots
Description
NHN Cloud Online Contact is a solution that can increase the value of customer service and the efficiency of consultation operations by integrating and managing customer experiences at various points of contact through a single platform.
The mobile app has been provided to enable ticket processing function through mobile devices, which was previously provided only through PC.
• Easily check inquiries : View and process incoming customer inquiries in real time
• Check announcements in real time : Check for announcements shared within the organization in real time to handle customer inquiries
• Handle various inquiries(in mobile) : Integrated management of 1:1 inquiry, mail, SNS, and chat(switched to ticket) inquiries
• Easy transfer to hands-on staff : Transfer to issue management service or collaboration tools, view and guide results in real time
The Online Contact Mobile service is available after activation of the Online Contact service.
For more information, please check the NHN Cloud Contact Center service guide.
• https://docs.nhncloud.com/en/nhncloud/en/overview/
What’s New
Version 1.0.20
1. Resolved UI breaks when processing tickets
2. Resolved errors when downloading files attached to guide documents
3. Other feature improvements
App Privacy
The developer, NHN Cloud Corp., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- User Content
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- User Content
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- NHN Cloud Corp.
- Size
- 187.6 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Mac
- Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Japanese, Korean, Simplified Chinese
- Age Rating
- 4+
- Copyright
- © NHN Cloud Corp. All rights reserved
- Price
- Free