Online Vet 24/7 - Vetster 12+

Virtual vet appointments

Vetster Inc.

Designed for iPhone

    • 3.5 • 364 Ratings
    • Free

iPhone Screenshots

Description

Vetster connects you with trusted veterinarians available 24/7 to provide online care for your pet from the comfort of your own home. Book an appointment for as low as $55.

Download the Vetster app to find a trusted veterinarian for your pet. Book an appointment at a time convenient to you. Vetster veterinarians answer your questions and concerns through secure online video appointments. Where available, Vetster veterinarians can also provide prescriptions for medication. Vetster is here to help from initial concern to diagnosis to prescription delivery.

Don’t wait! Get the care for your pet when you need it.

Vetster Veterinarians can help with:

- Itchy skin, excessive scratching, or fleas
- Irritated ears: shaking head, scratching, discharge, or odor
- Vomiting, diarrhea, or straining to poop
- Urinary problems: urinating more than normal, straining to urinate, or bloody urine.
- Eye problems
- Breathing issues: coughing, sneezing, or nasal congestion
- Limping, pain, or injury
- Ingestion of something potentially harmful.

Is your Dutch Terrier experiencing fatigue? Does your pet choke on their chewy toy?

Ask a vet your questions and receive peace of mind as well as pet health treatment. Whether you need an emergency vet, pet drugs or medicine from a pharmacy or veterinarian care for an animal that's not common, the Vetster app can provide professional help right away.

When your vet clinic is closed, but you need answers—and quickly—Vetster has got you covered 24/7. Take out the stress and worry by getting the answers you need to take care of your pet from the comfort of your own home.

Using Vetster is Simple and Convenient:

- Download the Vetster App
- Create your free Vetster account
- Find a veterinarian based on your pet’s needs
- Choose your preferred time/date for an appointment
- Your Vetster Vet will confirm your appointment
- Change of plans? No worries! Reschedule for a credit or refund

What to expect during your appointment?

After booking your appointment, you’ll be connected to a licensed veterinarian or veterinary technician via video chat.

Similar to an in-person appointment, the licensed veterinarian will ask you questions about your pet and their health history. They may also want to see your pet up-close to better examine them and gather more information about a tentative diagnosis.

The vet will let you know what the next steps are (such as booking an in-person appointment, sending you a prescription, how to treat at home, etc.)

That’s it!

Why choose Vetster?

Thousands of pet owners trust Vetster and our five-star rated veterinarians. Pets love it too because fewer trips to the vet mean less stress for them! Best of all, creating an account is 100% free!

What’s New

Version 3.2.0

Thanks for being an awesome Vetster pet parent!

Here's what's new:
- Instant chat subscriptions are now available in-app for access to your pet care team for questions on pet health, care advice and more
- Bug fixes and performance improvements

We would love to hear from you - reach out to app-feedback@vetster.com with your feedback and suggestions!

Ratings and Reviews

3.5 out of 5
364 Ratings

364 Ratings

LABeachGuy ,

Great service, but app is buggy

Amazing service, but the app is buggy. My last two video sessions didn’t initiate successfully until the third or fourth attempt. Beyond that the app doesn’t provide an itemized receipt which is needed for insurance. It just has dollar amount. There’s no way to download notes within the app, so you have to contact Customer Support, but they’re very responsive. My vet also prescribed medication, but there’s an issue with the shopping cart in the app. Initially, it wouldn’t allow me to add the medication, when I exited out and went back in the medication was in my cart, but it was forcing me to do the most expensive shipping option, so I had to exit back out and then the right shipping option appeared. Also, no Apple Pay. These issues have a dramatic impact on the overall experience. The app feels a little underbaked and definitely needs more testing.

Developer Response ,

Thanks for the feedback! We are so sorry to hear that you encountered some technical difficulties during your appointment and we're glad you were able to contact customer support. Keep an eye out for updates in the new year!

trevor313 ,

Great experience but important note to the developers

So I want to say I had a great experience with the app. Vet was awesome. Answered all my questions very empathetic and in my state was able to perscribe medicine. However, one thing developers need to look into. I was invited to join the call 10 minutes before the appointment so I did. At that moment it started counting down my time. The vet arrived on time but because the app asked me to join 10 minutes earlier it spent those 10 minutes of my 40 minute call before the scheduled time and the vet arrived. The app should not start counting down your minutes just because you accepted the alert to join the appointment early.

Developer Response ,

Hi Trevor! Thank you for sharing your feedback with us. We're so happy to hear that you had a great appointment and that you were able to get the medication you needed to get your pet feeling their best again! Vetster appointments are booked for 30 minute time slots. Joining your appointment early won't cut into your time with your Vetster vet! The notification to join early is simply meant to allow you some extra time to get set up and ensure that your microphone and camera are working properly prior to your appointment. We really value your feedback and I will relay it to our team. I hope your pet is feeling better!

Guinea-Pig-Dad ,

Didn’t have the US as an option

I tried to use Vetster for my guinea pig who has an eye injury because I’m on vacation in Morocco and can’t take him myself. My neighbor is pet sitting for me and can’t drive him to the vet. A friend recommended Vetster to me so I could talk to a vet online while abroad. My friend is Canadian and I’m American. Vetster is supposed to work for the US, Canada, and the UK. I tried to use the website but was unable to get past the part that said “what are your concerns” it didn’t let me select anything or progress any further. I tried downloading the app to see if it would work better. Everything looked ok until I had to enter my location in. I put in my address and tried to select my region. The only options it had were England, Scotland, Northern Ireland, and Wales with no way to change it to the US. I’m just very frustrated that Vetster is available to Americans, yet it only showed the UK with no way to change it. Now I have to buy a Moroccan SIM card and hope that my neighbor can take my guinea pig to the vet.

Developer Response ,

Hi there, we're so sorry to hear that you had difficulty navigating to the US version of our site. On the top right corner of each Vetster webpage, you'll see a flag. Clicking this flag will allow you to navigate to other regions! Our support team would be happy to help you trouble shoot the issue if you need help. You can reach us by using the live chat on our website or by emailing support@vetster.com. We hope that your guinea pig is feeling better and that you're having a wonderful trip!

App Privacy

The developer, Vetster Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers
  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

More By This Developer

You Might Also Like

Medical
Medical
Medical
Medical
Medical
Medical