ONLYOFFICE Documents +4

Everything I've seen so far in the word processor is very good. The interface is much better than the others I've tried including Word and Pages. The functionality is a great subset for me, I haven't found anything missing that I need even though I know that it's not as full featured as some.

The one problem, though, is pretty big: the cursor sometimes just goes away. I'm not sure what triggers it - it will be there on part of the displayed text but disappear on other parts.

I'm using an iPad Pro 11" with the magic keyboard, which may play into it as sometimes when I use the touchscreen to position the cursor it will bring it back, but not always.

If I can help you track the issue down please let me know how.

Hello! Thank you for your feedback and sorry for the inconveniences caused. Please describe the problem in details on the forum https://forum.onlyoffice.com/ . Don't forget to specify your device model, iOS version. Our specialists will investigate the issue.

It is very unstable. I start to use this cross-platform office alternative because I have windows PC in the office, Ubuntu PC at home and a ubuntu laptop in the cleanroom. I record all my experiments processes and results in a spreadsheet. Then, it crashed yesterday when I tried to use this app in my iphone. The worst thing is that even I am sure I saved it each time when I finished it and reopened the file when i wanted to modify it (of course, because I work in 3 different computers and an iphone). After it crashed, everything went to zero. The file is restored to its original version which is empty when I create it on 9/3. Interesting, why shouldn’t it simply be the most recent version. That should be most straightforward. The data is really really important for me, and it takes another 3 days to measure it. It can be a general bug for recent onlyoffice software or only a bug of this iOS version app. But anyway, I will not use it any more. It is really a disaster. This is the first time I want to give a zero star.

Hello, please describe the issue at http://cloud.onlyoffice.org.

Thought it was a great doc editor until it crashed after 2 hrs of writing and editing, leaving no trace of all the work I’d done. There is apparently no way to save while in progress without closing/leaving the document, and no auto-save, so it is useless unless you like banging your head against a wall for fun. On iPad gen 5, running current iOS, editing file from Dropbox. Posted problem to help forum.

Update: The only response on the help forum is for “more information so we can reproduce it.” I already gave all the information I have. It occurs unexpectedly, with no predictable trigger, so I can’t do a video capture. That wouldn’t help anyway because all it would show is me typing along and then the app closes. No autosave or manual save feature is a HUGE deal-breaker.

Hello! Please accept our deepest apologies for the inconveniences caused. Our specialists have already replied you on the forum https://forum.onlyoffice.com/ . More details on the issue would be very helpful.