Screenshots

Description

Make and receive calls from anywhere as if you’re in the office. Ooma Office mobile app is a calling app that works like a hard-wired business phone. Use features like a virtual receptionist, extension dialing, conferencing, and music-on-hold. You can also manage voicemails and transfer calls to other extensions.

BE PROFESSIONAL
Calls made using the app show your Ooma Office phone number so people will know that you’re calling for work.

NEVER MISS A CALL
The Ooma Office mobile app can be set up to ring whenever someone dials your Ooma Office number or extension.

ACCESS YOUR ACCOUNT
Check voicemail and update your account preferences from the app.

KEEP CONNECTED ON THE GO
Easily transfer calls to another extension, to your work voicemail, or to a coworker’s voicemail.

TALK ON WI-FI
Make and receive calls when you are connected to Wi-Fi. No cellular service required. This even works when you’re traveling abroad so you can avoid expensive roaming charges.

HAVE A QUESTION?
We are happy to hear your feedback or help you solve any Ooma Office issues. Email us at mobile-feedback@ooma.com for feedback on the app or call us at 888-711-6662 for customer support.

***** IMPORTANT NOTICES - PLEASE READ *****

Use of the Ooma Office application requires iOS version 11.0 or later and an Ooma Office account. If you do not have an Ooma Office account, you WILL NOT be able to use the application. This app is not compatible with the Ooma Telo or Ooma Hub.

Be aware that some mobile network operators prohibit or restrict the use of VoIP (Voice over Internet Protocol) over their network. They may prohibit the use of VoIP over their network or impose additional fees and/or charges when using VoIP over their network. By using Ooma Office over 3G/4G/LTE, you agree to familiarize yourself with and abide by any restrictions your cellular carrier imposes and agree that Ooma will not be held liable for any charges, fees or liability imposed by your carrier for using Ooma Office over their 3G/4G/LTE network.

What’s New

Version 5.1.4

Version 5.1.4 focuses on stability:
[Performance] Fixed a scenario in which some customers would miss phone calls
[Stability] Eliminated several crashes

Version 5.1.3 brings several improvements:
[Messaging] Improved messaging inboxes - conveniently switch between your Personal and Shared (also known as the "Main company's number") messaging inboxes
[Messaging] Deeper customization of Push Notifications - choose notifications for which Inboxes you would like to receive
[Picture Messaging] Now, you can share photos directly from the native Photos app on your iPhone
[Cellular mode] Ability to verify a cellular number by a phone call
[Stability] Better support for iOS 14
[Misc] Bug fixes

Problems? Suggestions? Please keep your feedback coming to mobile-feedback@ooma.com. Have a productive day!

Ratings and Reviews

4.8 out of 5
1.6K Ratings

1.6K Ratings

LakeFrontRentals ,

Mobile App better than my last VOIP servce

Love the texting feature. Calls and texts Work well over cellular. This makes it worth it. I wish App had control to Ooma Office & we could set the call handling from the app. If you are in a meeting, you have to log out not to get calls. A simple Do No Disturb to go straight to voice mail would be great. Also, If you are the admin and there are 2 numbers, you have to continually go back and forth to each box or you miss texts and messages. Not good -so we only give out the 2nd ext number but that defeats the purpose of routing the call. The Auto attendant is just passable and I hope Ooma realizes this and offers more features in the future. I also feel they have future plans to improve and do listen to their clients. Great customer support so far too. And, Ooma is much better than the Grandstream App and is definitely a must have if you need affordability, mobility and can handle the work arounds you might have to make for your business.

caitlinnna ,

Great App for Professionals On-the-Go!

I’ve used the Ooma Office Mobile App for over a year now and my overall experience has been great. It allows me to keep my business calls separate from my personal calls, all while using my cell phone. With the app, you get a separate business phone number along with business phone features like a Virtual Receptionist. The app notifies you when you are receiving an Ooma Office call, so you know to answer in a professional manner. The texting feature also just became available so you can even send messages from your business phone number! This app is great for professionals using their cell phones for business calls, without having to give out your personal cell number.

Lawchick608 ,

The iPhone app does not have all the features

I recently switched my business phone service to Ooma because of the text message feature. However, I now learned that this feature is not available on the iPhone app. My assistant has an Adroid phone and the app on her phone is very different and it has a lot more options and features. I also do not get all the voicemails and they are sometimes rerouted to the wrong extension.
I posted the above review in December 2019z
However, in late January iPhone had an update which in fact fixed all the issues it previously had. I can honestly say now that I am very happy with the app.

Developer Response ,

Hi Lawchick608 - text messaging is available on both iOS and Android versions of our apps. For the most part, both (iOS and Android) apps are identical. In fact, iPhone app is a little ahead in terms of available features. I suspect that your extension may not be fully configured, hence, there could be a discrepancy between what you see and what your assistant is seeing in the app. If the issue is still present, please contact our Customer Support or email to us directly at mobile-feedback@ooma.com so we can help. ^Kind regards, Dmitry

Information

Seller
Ooma, Inc.
Size
41.9 MB
Compatibility

Requires iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, French

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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