OpenTable 4+

We have had the extreme pleasure of dining at Birch and Bloom for both breakfast and dinner and have ALWAYS been treated to perfectly prepared amazingly delicious meals! Being creatures of habit for dinner you cannot beat the petite fillet and the Rockfish complimented with extra crispy French Fries! New entrees are on the way for August, courtesy of Chefs Christian, Danny, Greg and Eric, so do yourself a favor and enjoy a spectacular venue and even more terrific servers ( Karen, Brooke)and managers(Daniel, Kyle, Crystal and Thomas)!
As for breakfast…we have NEVER had a better breakfast EVER! Guests of the Forum and local residents are REALLY missing out if they don’t take advantage of this morning gem all at exceptionally reasonable prices! The omelettes both spinach and B&B are enormous, succulent and prepared to perfection and you MUST substitute Chef Belinda’s world famous pancake for the toast…your taste buds will thank you! Chefs Belinda and Rosa are culinary artists, and servers Kim, Laquanda and Dominekos strive to make sure your dining experience to start your day is relaxing and enjoyable! And what’s even better is a brand new weekend brunch will be beginning July 29th!!! Don’t be intimidated by the remarkable Forum exterior because the staff inside are even more impressive and talented and personable! ENJOY!!!

Overall? I am very happy I can reserve in advance and not have to worry about long wait times while on vacation. Good Job! However, the app to get you to “some” places are not accurate, and when I called the restaurant no one answered, which isn’t all of the OD App’s fault, but the horrible directions from their link to the restaurant in the app is an oversight that can be fixed. I did appreciate that when they contacted me in email to remind me it is courteous to cancel reservations (i.e., as I DID already try, due to no fault of my own or lack of effort) the context of their email left a tone that didn’t assume it was ALL the customer (my) mistake. The email left a kind of open, placing no exact fault on any one party as the email just went over the correct procedure to cancel for next time kind of thing. I found no negative remarks in my account as a result of this mix-up, which was how it should have went. This is why I am trying Open Table again, and still providing a good score of 4/5. Honestly 4.5; but that isn’t an option. Good App Overall. Fix these little quirks like, a direct link to the restaurant’s email account, so when someone cannot get through on phone, the company can go see what is up, and then can offer up the canceled seat in real time to another party on the waiting list; thus, leaving everyone covered, and common courtesies can be given between all parties.