Opt+ Prepai‪d‬ 4+

No transaction history update for nearly a year on the app. I tried to login to website, I needed two login info which I did not have. I’m unsure why the history is not updating.

I can’t believe two years later your company is still having the same issues. What’s the point of the app if you can’t set up a new account. What the point of your website if you can not access from a mobile web browser to activate new card/ account. Get your sh- - together already. This is when I really need you guys and I’m already seeing red flags. My own personal credit union was hacked and I’m turning to your guys and I’m not feeling confident at all knowing you have the same issues from 2018.

Resetting the password on your app versus online, will cause you to need to remember two different logins simultaneously.

I haven’t had any transaction history within my app in months, which is incredibly inconvenient. As much as I love receiving my check two days earlier, I will be looking into other prepaid cards that can accomplish this along with a well functioning app.