Oregon One Mobile +4

Benefits Application Process Made Easy!

FINALLY, we are getting caught up with the times as far as the benefits enrollment process goes. This app is SO helpful, and user friendly! I was able to apply, update, and upload necessary documents directly to the application. At one point I was having a phone interview for SNAP benefits and was able to take a photo from my iPhone of my ID and additional documents all while remaining in the line! The agent was able to let me know my first photo was too small/blurry and I was able to retake and make sure everything needed was received. I was approved right then. No waiting. Additionally, I love the inbox feature in the app! This feature gives you copies of documents you also get via USPS. So not waiting a week or more on updates via mail. If other information is needed from you, you know right away and can get it sent over! You can also save documents received which also comes in handy if you need proof of benefits for other assistance options (discounted utilities, internet, passes). I also applied for health benefits seamlessly via this app and uploaded all required documentation using this app! This phone app is awesome and makes a sometimes tedious process much more efficient and easier for people and families in need of important resources in a timely manner! I have yet to run into any issues using this app! 100% recommended!

Resposta do desenvolvedor ,

Thank you for giving us your feedback about the Oregon ONE Mobile app. We're glad to learn that you had a good experience. The best way to apply is online at https://one.oregon.gov or visit your local office. The app does not support applying for new benefits, but we love ideas like that. You can provide more at ONE.Improvements@odhs.oregon.gov.

User friendly app !!!

User friendly app!!!

Unusable

This app is slightly better than the website but that’s not say much. I find both to be completely useless. The one improvement over the website is a taskbar that has a message icon. However, the way information is relayed is almost unreadable. I consider myself to be moderately tech savvy and feel sorry for seniors who have to navigate this by themselves. Share on you oregon one! One of the worst apps I’ve ever had to use.

Resposta do desenvolvedor ,

Thank you for taking the time to give us your feedback about the Oregon ONE Mobile app.

We are now sending fewer notifications based on suggestions from people who use the app. Please give the app another try.

If you have additional feedback you can provide it at ONE.Improvements@odhs.oregon.gov. Thank you for bringing this to our attention.