Organic Dance: Weight Loss App ٤+

Update!!!!I am amending buy previous review as I read all of the reviews and got scared of this app. I immediately contacted customer service via email and within a few hours they sent an email stating that they had canceled the automatic renewal and they were very apologetic for any problems and inconvenience that I may have experienced with there app. Customer service is on point and I’m happy that they left me with a positive outlook of their company.

There was a special for 3 months for $7.80 and I thought wow, what a great idea but upon downloading it I change my mind and wanted to cancel it after reading the view but it was too late I had already paid the initial $8. There isn’t a way to cancel it in the App Store as it says to do in the instructions . It doesn’t appear in the subscriptions only in purchased. So you cannot cancel this subscription as it states. So I open the app and answer the questions then it ask for even more money which I refuse to pay. I just want to cancel this subscription and the app. Without anyway to do so. Now I am going to have to call apple or and card company to report this as a scam! Beware all!

Hello,

We really appreciate your feedback. You can contact us at info@myorganicapps.com anytime you have questions about the app, we will immediately resolve your issue.

Best wishes,
OrganicDance

UPDATE: I received an email this morning saying they had cancelled my subscription and I wasn't to worry about any more funds leaving my bank account. As I paid through PayPal I went on their site and emailed Organic Dance from there. PayPal like that as it gives them a paper trail. So I sent a similar email from there. Organic Dance said they'd noticed I hadn't even opened the app. Go figure. I couldn't!!! Told me to try again, which I haven't. I'm just glad I only lost $4.99!! So if you paid through PayPal, go there, find the payment and click on it, it gives you the option to email Organic Dance through them. Do it.
My regular email to them worked as well.

I joined the program with the 1 month option, only them ofcourse do you get to download the app!!! Shocker, you can't cancel. Anywhere! Definitely not in the app like it says. It was only when I read all the reviews I decided to cancel IMMEDIATELY. Not even 30 minutes later! I followed the instructions to get on the app and it just kept going in circles with no option to get to the next step to unsubscribe!! Nope, it just kept asking me what my goals are, and those is fine prior anyway. Email sent off, we'll see what the reply is. If they take MORE THAN ONE MONTH, that is THEFT and I WILL take legal action. These companies need to knock this off, they'd get way more custom if they were honest!! Looking forward to my email reply that's for sure!!

Hello,

We are so sorry to see your disappointment! We really appreciate your feedback, it will be taken into consideration.

Please kindly contact us at info@myorganicapps.com and attach the screenshot of this review, we will immediately resolve your issue.

Best wishes,
OrganicDance

Talk about feeling defeated on day 1! Everything moved fast, hard to see on a small screen (I’ll try casting tomorrow), and the moves were things I’m not familiar, or at least not a pro at because I haven’t been out dancing or to a club in a couple of decades, so it feels like I’m lumbering along looking and feeling stupid. Maybe have tutorials (or if there are some (??) make them obvious to find, offer them as days 1-7 or something)? Maybe on the first several days slow the steps down so we get an idea of what we are supposed to do when the faster music and moves part actually happen. Otherwise I felt like I was just a big oaf with my legs and arms not in sync with the beautiful and talented and professional girl on my screen. Very defeating. I’m paying for now so I’m going to keep looking stupid in my house because nobody is here, but I’m near tears after a short 8 minutes

Hello! Thank you for sharing your thoughts on the workouts. We're sorry to hear about your first impression. Here are some useful tips: you can adjust your fitness level in the app's settings and check a short video preview for each program before starting. And remember that you can make pauses to catch up on the moves. Don't hesitate to contact us directly at info@myorganicapps.com if you need help with the setup! We're always here to help. Kind regards, Organic Dance Team