OSN‪+‬ +12

The new interface update is pretty nice. Makes it easier to move around the app and look for stuff to watch. But now there’s two issues I’ve run into.
1. The scrubbing functionality is a regression on Apple TV, you can’t use the swiping gesture on the remote to rewind. You have to press the arrows in the interface and it doesn’t show how or where your are rewinding or fast forwarding to.
2. I can’t play audio out of my HomePod. For some reason the app doesn’t show up in the airplay menu so I can’t play audio out to my speakers.
3. Is more of a general comment on streaming services since I know it’s likely a licensing issue but all the marvel movies suddenly disappeared, and although I’m glad the 4th season of A Handmaid’s Tale is available it’s a shame that you can’t watch the previous seasons.

Hello, we are glad that you liked the new update and Please note that we are still working on the new update. we would like to hear more of your feedback, kindly write to us at streaming@osn.com and We will help you, regarding the marvel movies and the previous season of the handmaid tale we will try to get them back to the platform as soon as possible. Heba

The app is very slow in the sense that scrolling and clicking often come with delays. On occasion, I also can’t log in regardless of how strong my wifi connection is as evidenced by my ability to use other apps without issue; what happens is that the app just keeps loading forever without any change.

In addition, my progress in individual episodes of a series is often not saved. For example, I’ll watch half of an episode and then stop; when I log in later, there’s no guarantee that I’ll be able to start at the same point. I might be able to do that, or the app might restart the episode from the very beginning. I’ve not noticed any pattern to this.

The app for tablets and mobile devices is still far superior to the version for Smart TVs, but it still needs work. To be honest, I wouldn’t have stayed with it were it not for OSN’s selection of films and series, which is quite excellent and what earned the two stars in this review.

Hello, I would like to thank you for your reveiw as that is our reference to improve the service. For Smart TV: - Sign out of the app. - Remove the app. - Disconnect the wifi for 20 seconds then connect again. - Check any available updates for Android version on TV. -Download the app and try again. I hope the previous steps could alleviate the issue. And rest assured that we still work to overcome all the difficulties happened after the new update. Omayma

Hello, I love all the shows and movies in the app. However, the app would be perfect with a few features that can make it better than services like Netflix:

1. Different user profiles - I share my account with my family and we watch different things. So it gets hard to find what we want to watch. It would be amazing if you make different profiles for each of us to use. Like Netflix, a limit of 5 profiles would be great.

2. Continue Watching - I was watching different episodes of a show but in the “Continue Watching” section, it shows the old episodes AND the new episodes. It would be great if it only shows the episode that I am currently watching.

3. Download Option - It would be great to download shows or movies so I can watch on the go.

4. Dark mode - Dark mode is trending lately and it is nice to view the app with a black background instead of white. It is better for the eyes also.

Without these features, it gets hard for me to use the app. If you have these, I would give this a 5 star rating! Thank you and please add these features.

Hi, Thank you for sharing your detailed feedback & your suggestions. we assure you that we're always working on developing the app to have more features such as different profiles, download options, dark mode, and more search options. We are always keen on adding new features to the app to be more convenient for all of our customers very soon enjoy watching OSN Streaming. "Heba"