osTicket Admin 17+
Red4sis
Designed for iPad
-
- Free
- Offers In-App Purchases
Screenshots
Description
osTicket admin - a mobile application for admin users of the osticket system
What’s New
Version 1.1.2
Fix open new ticket
Ratings and Reviews
Don’t do it!
We used to use Spiceworks at the school district where I work, but the person in charge wanted to be able to search tickets easier, so we moved to OSTicket. It’s bad, wish we had stayed with Spiceworks. The web portal crashes all the time, it takes far longer to close a ticket due to all the missing fields that must be populated, but the crowning crappy glory is this app!!! I have never been able to sign into it. It crashes before I can finish filling in the site address and my login details. Just do your productivity a favor and avoid this like the plague!!!
Lacks main features but promising
You can see the tickets, respond or change the status of the ticket. It also shows the customized queue menus. Ads are not annoying, developer needs to make some money. I see that app was updated recently but mostly for push functions. There is a lot of room for improvement to for basic functions before people can use this much demanded app:
- cannot assign tickets to agents
- you need to login every time )which is not a big deal as info is preserved)
- pictures embedded by the WYSIWYG editor does not show up (just icon)
- you cannot respond in HTML editor hence cannot add embed photos in your response
- you cannot enter anything into custom fields, although it displays the existing values
Nope
Annoying Goole ads that interfere with accessing some of the apps functionality. Dev wants $2.99/month for the ability to create new tickets.. nope, fail & deleted app.
App Privacy
The developer, Red4sis, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Identifiers
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Luis Fernando Pimenta ME
- Size
- 30.8 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPad
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 17+ Unrestricted Web Access
- Copyright
- © red4sis
- Price
- Free
- In-App Purchases
-
- Pro feature $1.99