Healthy Benefits Plus 12+

Laura C Paz

I just wanted to know if you can help me with my Walmart write down on my Facebook account for my family and friends and you are even with my family love you so much and I love too see how much I appreciate you and Dr and I hope you can get my friends to work on this Friday night please let me know that you are safe and love thank you for caring for me your family love you so much and miss you so much too thank you for all your help thank you love you for caring for me your family love you doing better and hugs and kisses to you and merry Christmas and hugs and kisses and love you appreciate you with queen of queen size and hugs and kisses love you so much love you so happy for all your family love you so
Ok I will talk to you tomorrow morning and then we will go take care of mom what are you doing right now and then we will go see one more reply thank Diana Ross will text message you later on today bye for now you pick up at my moms house right next week for me please help merry Christmas and hugs and kisses and love you so really beautiful daughter who is Natalie C Paz and Jonathan A and Michael A Paz Jr and my grand babies who l love with all of my heart and soul and happiness for all of my family see how you are blessed with me and caring for

Not helpful at all, fed up

You can not use the card in Walmart stores at all, you must do a phone order or a mail order. Tried to order by phone first using the catalog sent with card after activating the card , operator could not find catalog number from the computer data base, gave up. Tried a second time by phone, catalog number were not in data base or out of stock, gave up. Tried mail order, order 6 items , received one item, now the app shows a balance $5.14, but no details about the order. So I do not know if there more items coming or not.

Received a letter from Walmart, system overwhelmed .

Something is wrong with all the 5 star ratings.

This app is no use , it only shows balances, not items order or shipped. The app may show a balance, but there may be back ordered item that have not been shipped.

April 2020, nothing has improved, Walmart still can not handle the business. Placed a mail order April 1st, I know we are in trying times, but I do not know if they received the order, the app is of no use, it will only show a balance, the app will never gave a brake down of items to be shipped or back order.

Update: April 13, 2020, Received a conformation email from Walmart showing all item ordered( but one ) and the shipping dates, order coming in 4 separate packages over a period of 2 weeks. One item I ordered not showing up at all.

Developer Response ,

Hello there, thanks for taking the time to share your experience. You can view your transaction history by tapping Redeem at the bottom of the screen. After tapping Redeem, swipe to the bottom of the page and you’ll see a Transactions button. Tap the button, and you’ll be able to view your list of purchases. If you have any other questions about the app or your program, feel free to email us at healthybenefitssupport@solutran.com. We’d love to help! Thank you, Gary.

Donald Klapproth reaction to

Changing the number of people (1) allowed now on one email account is ridiculous as we have the same now on all other accounts like insurance and health / hospital accounts! (2)!
Also since I have placed orders directly with health benefits before in this year why doesn’t it have my records attached with out membership numbers? Absolutely crazy!!!
Also using off shore people for customer care matters when 98# of your members are old with hearing problems is another crazy and hurtful matter to seniors. You must be aware that these customer care people do all they can not hanging up after talking so we can’t give them low scores on our feelings after talking with them! 10 times last year they refused to hang up !We have a daughter in the same customer care phone field and it makes me more aware of customer care people’s feelings and dealings with customers! I’m Always friendly and Courteous !
If this situation doesn’t change for the better this year we ei be looking for a Medicare company that uses American People without Asian customer care sorbet can understand better American language. Their use of the military alphabet with their accents isn’t on many cases understandable for hearing impaired persons! Accents of all types is in
Most cases not understood, period!