Description

The Oticon ON App works with all Oticon wireless hearing aids with TwinLink technology.

The Oticon ON App enables you to control your hearing aids, choose what you want to hear and adjust the sound.

The App offers a “find my hearing aid” search feature, links to user instructions and low battery notification.

The Oticon ON App is also used to connect users to their Oticon IFTTT channel.

Advice on coping with hearing loss
Individual volume L&R
Eventlog
Control of Tinnitus relief sounds (if supported by hearing aid)

HearingFitness™ tracker monitors your hearing progress (if supported by hearing aids).

HearingFitness™ will - if consent is given - be able to access Apple HealthKit data. This data (together with data from the hearing aids) will - in a coming release - be used to provide relevant advise in the form of notifications to you, so that you may improve your use of the hearing aids further.

We recommend to use the latest version of iOS

What’s New

Version 1.10.0

Your Oticon ON App just got better. We’re constantly working on improving the app by listening to your feedback and adding new features. This time we have:

• Given you detailed battery level information for the new rechargeable miniRITE R hearing aids.
• Added OpenSound Booster - Turn it on if you are tired or finding it hard to focus on speech (if supported by hearing aids).
• Made sure it’s compatible with our newest hearing aids being released in 2019 (Oticon Opn S™ and Oticon Opn Play™).
• Added support for iPhone® X, iPhone XS, iPhone XR, iPhone XS Max
• Made improvements and fixed bugs.

Thank you for choosing Oticon and for using the Oticon ON App!

Ratings and Reviews

2.8 out of 5
339 Ratings

339 Ratings

Bildin ,

Very limited usefulness

I have recently tried Resound and Widex brand hearing aids, and their apps are vastly superior and give much more control to the patient tailoring the hearing aids preferences. For some reason Oticon does not let the patient make choices as far as equalization and customization of the various settings. Even my audiologist has very little choice over what I am able to control. So almost any changes that I want to make in the four or five presets can only be done by making an appointment with my audiologist. This is a waste of the audiologist’s time and the my time. Oticon should put the decisions of what and to what degree the patient can adjust in the hands of the audiologist who knows the patient. Some patients require very basic controls, but other patients, such as myself, have a great deal of knowledge of equalization and other electronic settings. It is very frustrating and very well may be a dealbreaker as to whether I go with Oticon or another brand of hearing aids. Even if the hardware is superior, the software at this point is very inferior.

Kiska's Mom ,

3D Touch change? Additional information.

I have dropped my review to 1 Star and would give a zero star if I could. Your reply to my last comment was, "Thank you for your comment! Nothing has changed with this functionality. We recommend to remove the application completely from the iPhone and install it again from the App Store. Best Regards, Laura, Oticon"
Laura, you are wrong! It has changed and you even state that to another person's review. I didn’t have 3D Touch until I purchased my newest iPhone in November. The 3D Touch worked with all my programs... they were all named in my app as General, P2 (sound in noise?), T-coil, and TV. THERE WERE 4 TOTAL. And it worked perfect on my new phone for a few weeks! Then the app updated and poof... gone! All those programs disappeared on my 3D Touch options! The named programs affected the 3D Touch options. Now, only one program has a name; and that is one program I don’t use! It is iPhone mic. I want all my program names back! You tell another person that WE don’t have the ability to name them anymore... why did you change that? Now I am going to have to go out of my way for a 45 minute drive and hope my audiologist will be able to help me out. This is such an inconvenience and bad customer service.
Signed... A Dissatisfied Customer!

Developer Response ,

Hi,
I am very sorry for the misunderstanding.
Functionality of custom program names in Oticon ON app ver. 1.8 was dropped because of new Apple MFI program requirements. Expected behaviour is that all custom program names are reset to their default names. Only way to set the custom names for the programs is during fitting proces in Genie. I can only suggest visiting the Audiologist in order to perform the fitting proces of the Hearing Aids again. Sorry for the inconvenience!
Best wishes,
Laura, Oticon

deedeedumdum ,

Don’t laugh!

My TruHearing health plan “benefits” gave me only one choice for hearing aids — the Oticon brand, basic model only. Which means I still spent thousands of dollars. The hearing devices are passable but with fewer possible programs than my 7-year old Unitrons. At least the Unitrons gave me directional settings which are completely unavailable with Oticon. I downloaded the OticonOn app to my iPhone. I appreciate that Bluetooth technology allows phone calls to be heard directly through my hearing aids.

HOWEVER, the phone app cuts out if I laugh, cough, sneeze, or jingle a set of keys. Any other sudden loud noise in the environment causes similar effect. The result is SILENCE where the other person can hear me but I can’t hear them. If they’re talking, I have to quickly interrupt them and explain the situation, then wait for the app to reset itself. Sometimes the app only cuts out on one hearing aid rather than both. If the app doesn’t reset itself, I have to open and close the battery doors — which is awkward while holding the phone and impossible if using hands free in my car.

This problem occurs even with a fully charged phone and fresh batteries. It’s definitely a glitch in the app because my hearing aids don’t randomly cut out in any situation except phone calls.

Developer Response ,

Hi there, Be sure to run the latest iOS version on your iPhone. If this doesn’t work I suggest you to clear Bluetooth pairings, reset app and powercycle the iPhone. Otherwise, please reach out to us at our Facebook page in a private message, as it is unfortunately not possible to respond here in App Store. Kind regards, Anders, oticon

Information

Seller
Oticon A/S
Size
93 MB
Category
Medical
Compatibility

Requires iOS 10.3 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Traditional Chinese, Turkish

Age Rating
Rated 4+
Copyright
© Oticon A/S
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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