The health insurance that makes it easy.

ottonova Krankenversicherung AG is Germany's first fully digital private health insurance. With the ottonova app you can always get in direct contact with your insurance and you get your bills reimbursed quickly and easily – without any paperwork.

As an ottonova policyholder you find your individual profile in the app and can get started right away. Not yet insured with ottonova? Take a look around the ottonova app and find out more about us. You can easily sign up via our website.

The ottonova app provides these services for our clients:

- Get help and answers to questions about your health and your insurance through the chat
- Let your concierge make medical appointments - even abroad
- Get vouchers for access to medical advice or research treatment methods, surgeries, clinics and pharmacies with the help of our Agents

- Have a video consultation with a doctor from our Swiss partner eedoctors
- Avoid spending time in waiting rooms and get a first diagnosis at home

- Track important events such as doctor's appointments and related documents
- Access your personal health timeline at any time

- All available and future health checkups are clearly displayed
- Never miss any important preventive medical examination again and stay healthy longer

- Upload invoices, certificates and medical documents to the app using a photo scan and submit them digitally
- Enjoy quick invoice processing and service settlements

All your data in the ottonova app are of course subject to the strict guidelines of the GDPR. More about this:

What’s New

Version 1.37.6

Here's what we've implemented for you in this release:

- You can now see in the chat which colleague from the concierge team has answered you.
- In addition, we have improved some things behind the scenes.

We are looking forward to your feedback, feel free to write us at any time at

App Privacy

The developer, ottonova services GmbH, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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