Ounass Luxury Shopping اُنا‪س‬ 4+

Women, Men & Kids Fashion

Al Tayer Insignia LLC

    • 4.6 • 13.7K Ratings
    • Free



The Middle East’s Definitive Home of Luxury. Shop women, men and kids clothing, shoes, bags, accessories, fine jewellery, beauty and home from the best international and local designers.

Why our customers shop at Ounass:
2-hour delivery in Dubai
Free delivery and returns (T&Cs apply)
The best offers and exclusive sales (enable Push Notifications to be alerted)
Apple Pay for fast and easy checkout
Over 1200 luxury brands
Exclusive designer collections you won’t find anywhere else
Luxury packaging
Complimentary Personal Shopping
WhatsApp our Customer Care team 7 days a week
Ramadan Shop and Eid Gifting
Wedding Shop

Popular designer brands available at Ounass:
Dolce & Gabbana
Bottega Veneta
Emporio Armani
Dreema By Huda AlSuhaim
La Mer
Memo Paris
Wauw Capow by Bang Bang
Raspberry Plum

Ounass launched 15.12.2016 as Al Tayer Group’s first, exclusively digital, luxury e-commerce site. The Definitive Home of Luxury, Ounass boasts the widest range of top-tier designers throughout the Middle East.

Ounass is dedicated to impeccable local talent and local service alike, currently operating exclusively within the Middle East. Based in the new capital of fashion, Dubai, we provide a 2-hour delivery service within Dubai as well as express delivery to GCC countries.

Our extensive array of evening gowns and coveted seasonal pieces will arrive in our elegant signature packaging. An easy returns procedure can be coordinated by our exceptional Customer Care team (available from 10am-10pm, 7 days a week). You can also benefit from our complimentary Personal Shopping service which is tailored to suit your specific needs.

What’s New

Version 2.102.1

We’ve made some behind-the-scenes tech updates to keep your shopping smooth, easy and always up-to-date with the latest features.

Ratings and Reviews

4.6 out of 5
13.7K Ratings

13.7K Ratings

fromBeirut2Dubai ,

Thank you to Ounass’ Mohamad Abbas

I would like to say that Mohamad Abbas from Ounass customer service, was most kind and polite. He called me after I returned an item to Ounass and listened to me as I made my case for the return of the item. He took down all the facts, understood the situation and I believe was instrumental in my return getting approved. All through the exchange, he was very polite and attentive. He made me believe in Ounass and made me want to become a regular customer. I thank him and Ounass very much 🙏🏻

ع.ه ,

#Ounass_is_ascam_application #أوناس_موقع_نصب_واحتيال

‏ounass تطبيق نصب واحتيال اشتريت منهم فستان ومع الأسف المقاس كان صغير رجعت الفستان لهم ووافقوا على عملية الارجاع . لكن مارجعوا لي فلوس وصار لي شهر الآن اطالبهم بفلوسي .قاموا بالتلاعب والاحتيال داخل التطبيق واظهروا انه انتهت عملية الارجاع . كلمتهم في الانستقرام لااحد يرد وايضا في الواتساب والايميل ورقم التليفون لااحد يرد . ثم قمت بكتابة هاشتاق #ounass_تطبيق_نصب_واحتيال . تحت الصور فأوقفوني الان كيف استرجع فلوسي ؟ انصح الجميع بعدم تنزيل هذا التطبيق السئ لأنه يقوم بعملية نصب واحتيال ولا يستحق ان يكون موجود في الأبل ستور .

ounass scam application I bought a dress from them and unfortunately the size was small, I returned the dress to them and they agreed to the return process. But they returned me money, and now I have a month to ask them for my money. They manipulated and fraud within the application and showed that the return process has ended. Their word on Instagram, no one replied, and also on WhatsApp, email, and phone number, no one answered. Then I wrote the hashtag #ounass_application and fraud. Under the pictures, stop me now, how do I get my money back? I advise everyone not to download this bad application because it is a scam and does not deserve to be present in the Apple Store.

Y. Z ,

They Sold me fake shoes from Gucci

I ordered for the first time from this warehouse a pair of shoes from Gucci, and surprisingly one of them is bigger than the other one. I thought maybe the leather needs some time to shrink or something like that because it is brand new. However, It didn't. So I had to email them a detailed email about the problem and they replied with questions I already answered in my email. I told them there's nothing wrong with my right foot. It's just your fake shoe, Can you replace it with the same size. After that email, they never answered again.

It was my first order and it'll be my last one.
I had to tell all my friends to stop buying expensive stuff to not face the same destiny that I faced, and I'm telling you guys to be careful. They don't care but you have to be careful with these people.

Developer Response ,

Hello Y. Z, we completely understand your frustration and we apologize for any inconvenience this has caused you.

Kindly contact our customer service team by phone or WhatsApp and provide us with this case number: 01645479 and rest assured that the needful will be done to make sure that this matter gets sorted out at the soonest possible.

Phone call:

UAE toll-free phone number 800 686277
KSA toll free phone number 800 844 0687 (STC) or 800 850 0332 (Mobily)


Chat with us and share media files by adding 00971 529291013

Thank you.

App Privacy

The developer, Al Tayer Insignia LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Search History
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Contact Info
  • Search History
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


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