Outschool 4+

Not bad, could be improved

The app is pretty basic. I can see my kids profiles and what classes they are signed up for. The browsing feature could use some improvement. I can’t save class or favorite for later if I’m still deciding. Also, if I select a class to read more about, when I hit the back button it takes me back to the top of the list and I have to start browsing from the beginning. And there isn’t a search feature for classes. The browsing only shows me a selection and I’m getting mostly tutoring classes showing up. I’d like to be able to search for the specific types of classes my kids want. I’d honestly rather just use the website.

Developer Response ,

Thanks for your review and for giving our new App a try! We appreciate your feedback and hope to add more functionality in the future.

Trouble joining classroom

It's very basic, which is fine if it does what it can properly. My daughter has been having trouble joining her classes. Problem includes (1) pressing “join now” for current class shown on top but zoom shows name for previous class (had to keep trying until they get it right), and (2) pressing “join now” and getting stuck at waiting for host to let her in. She didn't get in one class because of this, and we thought the host/teacher just didn’t show up. It nearly happened again. My daughter was waiting on zoom to be let in again, but this time the teacher sent a message asking if she's on or is she having technical difficulty. We had to restart outschool and zoom to get it working correctly. Teacher said she's been logged on since start of class waiting and didn't see daughter at all! (Because of what happened last time, I even took a screenshot of my daughter’s screen showing that she's been waiting before the teacher messaged.) This has been extremely frustrating.

Can’t switch between siblings

This app won’t work for my kids because every time they try to switch from one child’s profile to the other’s, it logs out. I wanted the app so they can access it more easily, but this issue makes it impossible. Accessing from the browser they can toggle between learners and they are never logged out. I don’t see any benefit yet from the app.
I also wanted them to be able to access their groups, but so far that’s not available on the app.
I am hoping that improvements will be made so that this app can be more useful.

Developer Response ,

Thank you for your feedback and your support. We are so sorry to hear about this. We are aware of this issue and are happy to report that this bug will be fixed by end of the day. Please do not hesitate to contact us at appsupport@outschool.com if you have continued issues.