P.volve 4+

Amazing workout, clunky app

I love P.volve and have been using it as my exclusive form of exercise for about 5 months, however I am finding the latest app update very difficult to navigate. To start with, the interface does not rotate horizontally during exercise selection, but only during streaming videos, making it very difficult to use on my iPad with the magic keyboard, which is the main device I have been using for streaming. The old app allowed for easy access to a variety of different programs, organized by difficulty level, this one limits to only a few choices. It’s tougher to search workouts by focus and difficulty level as well. The old app also selected a variety of exercises as part of personalized “programs”, which became longer and more intense with time, now it seems to just show workouts from programs you have enrolled in and does not suggest videos from the library, which does not really offer much variety. Overall, it’s usable, but wish the interface was friendlier and easier to customize.

Developer Response ,

Hey there! Thank you for this thoughtful feedback, you bring up some really great points. Our app when used on iPads definitely has considerable room for improvement right now, and it's an area we'll be scheduling some important updates on — so stay tuned.

We did receive feedback similar to yours about workout levels, and we're happy to share that these are now back in the app and on our streaming website. You can now head to Workout Library > Filters to sort by difficulty level. In addition to that, we recommend joining a workout series, a feature that will add those videos to your 'My Plan' section + to your calendar, and can help keep you on track with your workouts.

Thanks for sticking with us for these 5 months, excited to bring you more improvements all the time.

Very hard to unsubscribe to paid subscription

Beware of their subscriptions!!! Very hard to cancel a subscription to their paid programming! I do enjoy the P.volve method and videos. However, it’s been 2 months since I canceled my subscription and this company continues to charge my bank account. After canceling my subscription in January, 3 weeks before my subscription renewal, on both Apple subscriptions & their website, they still charged me in February. I contacted P.volve, and they blamed it on Apple, and told me to contact them. Thankfully, Apple processed a refund, after I showed them proof of my cancellation. I was told by Apple that I wouldn’t have any more issues. Yet and still, I was charged again in March— 2 days ago. This time the charge was processed using my bank card—not sure why they still have that info on file. Thankfully, my bank reversed the charge, and blocked all future charges from P.volve. Bottom line: The P.volve program is excellent. I’m a personal trainer & I love it. BUT, business wise their paid monthly subscription program feels a lot like a scam—easy to signup for, but very hard to cancel….😩😔😶😶😶

Love new UX changes but still glitchy

The new UX changes to this app make workouts easier to find and save for later. Everything is just a lot clearer and easy to navigate. The one thing I’d mention is that the automatic logging of workouts doesn’t work consistently. I did a workout yesterday from start to finish and the check mark at the top says I didn’t workout yesterday. Normally this wouldn’t be a big deal bc I’m not obsessed with tracking myself, but the issue is that I’m doing the Summit Series. So the app is suggesting I re-do the same video (as if it’s Groundhog Day) and I can’t seem to manually log a workout or otherwise trick the system into registering the workout. Not sure how much longer this glitch will persist, but pretty soon the suggested “workout of the day” section will no longer serve as a helpful feature. At first it seemed like the day of the week feature would be super motivating and useful, but at least for now it’s just kind of a disappointment...

Developer Response ,

Hi Taila, thanks for sharing your thoughts with us on this. We've been made aware of some technical issues with the tracking of your workouts, particularly if it's a workout in a series you've joined.

New versions of our app will address this in the near future, but as a tip in the meantime — if you complete a video and restart that workout, we recommend watching it all the way through so that your progress is not undone. We know this isn't ideal and we are hard at work on improvements, so keep an eye out for app updates coming soon.