I was loving this game, until a new update forced everybody's companies to be sold, and for those who had already sold their companies, they didn't even get the points they should have gotten for selling for a second time. They took away everybody's coins, vehicles, basically most progress that people made in the game. Not just me, but everybody! I worked hard to get to my company to where it was, and now it's nothing and I can't even restart because of the tiny amount that they gave us. I had started with a referral bonus of coins which gave me enough to start, now everything is gone. As I've told my kids, when a game no longer becomes fun, stop playing, so I'm taking my own advice. In the game, you're supposed to have choices, to expand your company, or even sell it, but they forced the sale of everybody's companies, which defeats the purpose of the game. Since we have no say as far as what happens with the games, and they can just take that away from us at will, even people who paid for the hero pass, it's not even worth it. I sense a lot of people requesting refunds. Fortunately, I didn't make any monetary purchases, but I know people who did and they are not happy either. I was about to purchase the hero pass, but I'm glad I didn't. If I could give this game zero stars, I would. Don't create a game of choice, and then take all choice away from the people who play it. I have exercise the one choice that I had and deleted the game. Unless they fix this problem, it's not worth it to me, and there's no way that I can hit my goals, and even if I hit my goals, they lowered the amount of coins that I'd get for doing it. They didn't lower the goal, so that it was reachable, but they definitely lowered how much I would get for reaching it.
Thank you for taking the time to explain — I hear you. The update rebalanced a prestige system that had become unsustainable, and rolling it out did reset companies and coins. I know that stings after the work you put in. Two things I want to be clear about: everything players purchased, including the Hero Pass, is kept — nobody lost what they paid for. And if you had already sold and feel your second payout came out too low, that is exactly what we'll correct — email info@kroegoor.com with your company name and I'll look at your account personally. The reset is meant as a faster fresh start through the new talent tree, not a punishment, and I'd genuinely like the chance to make it right for you. — Mathias, KRÖGOOR