Mailroom by PackageX uses machine vision and AI to automate your mailroom and front desk operations with a simple photo, across industries, including higher education, real estate, and co-working spaces. Simply snap a photo of any package or delivery label (even handwritten!), and Mailroom by PackageX will automatically extract all relevant information to match deliveries to the correct recipients, manage notifications, send alerts, collect proof of pickups and keep track of every item that enters and leaves your mailroom.

* Cloud-based. No need for specialized hardware.
* Batch scan packages and notify recipients with the click of a single button
* Inbound and outbound package tracking
* Quick and easy searches: search by carrier, retailer, sender, sender address or recipient
* Read printed, handwritten and even partially destroyed labels
* Users can assign a designated pickup person to collect all of their business's packages
* Fully contactless proof of pickup options
* Robust data and analytics
* Email customization and co-branding
* Access to our "Virtual Mailroom" features. Convenient call to action buttons within your notification emails.
* Touch and Face ID Login
* 24/7 access to our world-class customer support team

Please note: If you are new to Mailroom by PackageX, please reach out to our sales and support team at for a live demo or assistance in setting up your account.

What’s New

Version 1.1.13

- Bug fixes and improvements

Ratings and Reviews

4.2 out of 5
13 Ratings

13 Ratings

Reyaan.T ,

Made My Life Easier

I have used about 5 different apps to track packages but this is the first app that has worked well and managed to exceed my expectation. I highly recommmend this app as in my opinion it is the best on the market.

vfgnhtmjhnfdbrg ,

Awesome App

I work in a wework location and this is used in my building. Very easy to use and the notifications are great. Their support team is the best as well. Highly recommend this service. Learn more at

Right Away? ,

Sign up is via their website

I was not aware of this until I went to Product Hunt.

App Privacy

The developer, PackageX, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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