PadSplit: Rooms for rent 4+

It’s all about the money once they get you hooked into paying that rent.

The customer service is horrible. I’ve stayed in PadSplit before and it was straight. I’ve recently had to get out of my living situation to start on my own one. The customer service representatives barely speak English and are going to read from a script the ENTIRE time they talk to you. They don’t do no type of trouble shooting. Miriel don’t even do her job I done sent 2 months worth of my pay stubs to her 3 different times spanning from the 20th to the 27th each time she replies saying the same exact thing. Not telling me what’s wrong with what I sent but instead telling me what to send. Even though I already sent my paystubs and ID. My ID already got verified and approved. But of course 4th times a charm miriel reset the entire thing my ENTIRE ACCOUNT. Now I have to send everything AGAIN. I have all of the emails to prove what I’m saying. I wish it was a law in place for customers that can only talk to people of their native language cause I’m pretty sure they couldn’t understand any of the English besides what they were reading from that script.

It seems like a good option starting out, once you actually get into housing, in my experience customers service for padsplit renters is half ssa, and there are no real solutions. Once you pay that deposit, it’s basically all about the money regardless of any maintenance issue request you put in. I didn’t feel heard. It seems as though they take whatever the host says as facts. It doesn’t seem as though the houses and rooms are fully inspected, and once they clear the house as good, any requests you put in go unheard because their system is saying the house was cleared. I wouldn’t recommend this to anyone unless it’s a last option. If I could find a extended stay near a train station, I would rather pay more than to be inconvenienced.