Never wait in line again. With the Panera Bread app, it’s easy to order your favorites made just the way you like them, even when you’re on the go.
• Reorder your recent Rapid-Pick Up or delivery orders using the Rapid Reorder feature
• Order for Rapid Pick-Up or delivery and get your food when and where you want it.
• Customize your meal to make it just the way you like it—with this or without that.
• Track your delivery order in real time, from the cafe right to your door.
• Join MyPanera and start earning rewards right away. See your rewards any time.
We've updated the app to improve your experience. This update includes a few fixes to enhance your overall ordering experience.
Ratings and Reviews
Rapid pick up great...when accurate
First, rapid pick up is an excellent concept. Love it, I’m busy and hate waiting so appreciate it very much. However my meal has been incorrect at least 4 times that I can think of using rapid pickup. This is a problem because now I’ve left the restaurant with the wrong order and don’t discover the mistake until I’ve served at my destination. Today I got the Greek goddess salad, I had selected to add Gorgonzola cheese, and it is not on the salad. I paid extra for the cheese I’m sure, and it is on the receipt but not on my salad.
Another visit I ordered the Napa almond chicken salad sandwich. They gave me a turkey sandwich!!! I was NOT happy. So much so that I called the restaurant to complain and wanted my money back. The manager said she could not give my money back but next time I’m in find her and I’ll get a free sandwich. Great. But not a solution to my wrong meal!!
Overall love rapid pick up. I do peak inside the bag now to see if the food looks approximately correct, without undoing all the wrapping. But panera needs to work on quality control. I always see someone at the counter checking the food. But not sure how well they are checking!!!!!
Great food, if only the service was so
I love their menu choices and the quality of their food. GREAT pastries, salads and sandwiches. Now if the management (not the store manager-the company management) would just get their act together and revise their application, interview, and hiring process, I bet they’d have MUCH better service. Most of the front workers don’t listen and are slow to help. My daughter, who is what I call smarter than the average bear, efficient and had food service experience, tried to apply for a job here right before she moved home from college. By the time the company got back to her two weeks had gone by. Then the interview was a week later. The second interview was two weeks after that. By that time she was five weeks into her summer and had another job! No wonder the company cannot good workers. They all get other jobs before the second interview and go elsewhere! Modernize and speed up the hiring process and hire service people who can serve your customers well. If it weren’t for your food and location I wouldn’t come back. If it weren’t for your poor service, I’d come back more often.
Panera Bread should take a page from Chick-Fil-A with their customer appreciation for using their app. There is a limit to how many times you earn “points/visits” when patronizing Panera Bread. I made a visit once a day for days only to have their system tell me I have reached my limit for inputting receipt information. Each visit I spent over $23, and to have my visits refused is a slap in the face honestly. My husband banned me from going back spending any money with Panera. Not only is it a bit pricey, but he felt insulted and I was embarrassed bc I had been bragging about this being one of the few places around us for healthy-ish food. Chick-Fil-A allows points each visit. If I went 3xs a day for 5 days I got points on points which add up, even when you redeem them for food. Chick-Fil-A also allow you to purchase the entire menu (eventually), no limits on what they give unlike MOST apps. Which makes me go to Chick-Fil-A more often than I normally would. Panera Bread I know I’m just one person, but I normally spent $23-$30 at least each visit, never again! Also, for your other customers you should think about doing a scan instead of number input. I hated having your employees grabbing my phone from my hand to input a number instead of using a quick scan and moving on.
- Panera, LLC
- 141.2 MB
- Food & Drink
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- Copyright ©2016 Panera Bread. All rights reserved.
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With Family Sharing set up, up to six family members can use this app.