Papaya: Pay Any Bill 4+

Fast & Secure Bill Payments

SnapPays Mobile, Inc

Designed for iPad

    • Free

Screenshots

Description

Ready for a new way to bill pay? Papaya is a Free, award-winning app that lets you pay all of your bills, just by snapping a photo.

That's right. No more mailing checks, making phone calls, or logging into twelve different accounts to make payments. And the best part? Papaya is FREE to use!

The Papaya app makes bill pay fast, easy and pain-free. In fact, we use the same game-changing technology that you use to deposit a check on your banking app. Simply take a picture of your bill and your payment is sent.

HOW IT WORKS
1. Download the Papaya app (it's free!)
2. Snap a picture of your bill
3. Choose a payment method

And presto, Papaya sends the payment for you!

PAY ANY BILL
Papaya works for all bills - medical, dental, utilities, rent, insurance, loans, parking tickets, DMV, plumbing services, business bills, your dog's training lessons, your kids' daycare bills and more.

PAY SECURELY
Your security is our priority. Papaya is HIPAA and PCI compliant, and bank-level secure. We are also accredited by the Better Business Bureau.

PAY QUICKLY
It takes only seconds to make payments, and most are settled within 24 hours.

PAY HOW YOU'D LIKE
You can pay with any payment method: bank account, credit card, debit card or FSA/HSA card, as long as your merchant accepts it.

MORE ABOUT PAPAYA
We are a fast growing FinTech startup backed by the same investors behind Uber, Facebook, Google and YouTube and the winner of the PayAwards "Most Innovative Technology". You can learn more about us at https://PapayaPay.com. Our Terms of Service are here: https://PapayaPay.com/tos.html

What’s New

Version 13.2

Paying bills is easier than ever. In this version, we've made some improvements and changes for an even faster bill pay experience.

Ratings and Reviews

4.8 out of 5
92.8K Ratings

92.8K Ratings

Amarenima ,

App improvement suggestions

They read it! This app is normally great. I recently had some issues with getting in touch with customer service, but those have been resolved. Some suggestions that I feel would greatly help reduce customer confusion and aggravation: A) Within the app, list the help email so that customers can directly contact customer service if the automated ticket system is down. You could tell them what information should be included in the subject line and the email itself. B) Break down the “in progress” bill status into different categories. For example: - Verifying, part 1 (Verifying that the information on the bill is correct) - Transferring (Money from account to virtual card or check) - Verifying, part 2 (Verifying that the money is still owed) - Delivering This will help customers feel safer knowing how their money is being handled. C) Somewhere in the app, perhaps in the auto chat help area, explain the process of how the customer’s money is transferred from the account to the virtual card or check. D) In the same area, explain how refunds are dealt with. As well as the timing.

Developer Response ,

Hey Amarenima,

Thanks for these suggestions! We definitely see the value in a more detailed timeline for bill payment. We're currently working towards implementing some features to give users more control and insight into their payments, as well as streamlining the way users interact with customer service. If you'd like to speak more about this, please don't hesitate to reach out to us at help@ppaya.com - we'd be more than happy to assist!

Best,
Coleman

Yanxfan49 ,

The best in every way

I started using this app after I was diagnosed with cancer when the bills started rolling in from every direction. What could be simpler than snapping a picture of the bill then entering the simple information and not have to worry about it? It’s safe, it’s easy and you don’t need stamps or envelopes. It keeps a record of all the bills you paid and all the pertinent information. I’ve only had one issue and thanks to their excellent customer service it was handled in no time at all. If you have any questions or issues they are there for you. No service is absolutely 100% fool proof ( the mistake was not the fault of Papaya) but having customer service that genuinely cares about customer satisfaction is peace of mind.

armonyrose ,

Disappointed/didn’t work for me

Wait times might be different for other customers/users, but it took the app exactly 2 weeks to decide to send my money back to my debit account for my electric bill I paid last month. I didn’t receive a notification or email about this either, I just randomly got my money back. Kinda glad that I did because my bill is due the 14th of this month currently leaving me only two days to pay my bill (not with Papaya).
I was able to successfully pay my xfinity bill with the app, but it definitely took much longer than I expected.

I’m really disappointed because I was hoping this would be an easy “one-stop-shop” solution for paying my bills instead of using multiple apps to pay each bill individually. Also the email function in the app doesn’t work currently, so you have to copy and paste their email into your own mail app just to reach customer support.

Only reason I’m giving the app 3 instead of 2 or 1 to stars is because the interface is great on the app, it’s very easy to use. I just really wish my bills could have been paid a lot sooner. As a person who worries about their bills being paid on time, I try to avoid unintentional late fees as much as I can.

tldr; Very slow and inefficient, took 2 weeks for a bill to get paid and it wasn’t even paid/didn’t get notified of this.

App Privacy

The developer, SnapPays Mobile, Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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