Parcel Pending makes it simple to receive your packages and online orders! Get automatic notifications the moment your packages are delivered with our easy-to-use mobile app.
Use the Parcel Pending Mobile app to:
- Register for Parcel Pending
- Add/update occupants
- Add/edit payment information
- Change your access PIN
- Set or cancel an upcoming vacation
- Get real-time alerts when your packages are delivered
- View your pending package information
- Open locker doors (if Bluetooth is enabled)
- View your package history
- Edit your contact information and preferences
We are always looking to improve our app and services. Please let us know if there is anything we can do to make our app better.
- Bug fixes.
- Product improvements.
Ratings and Reviews
Doesn't do what it advertised & poor support
Parcel Pending itself is a poor service with many package not delivered to the lockers but this is supposed to be a review of the app so I won't get into issues with the service. Last month I had to reset the Bluetooth settings on my phone and now I can't use the app to open the lockers. Also bar codes don't appear in the app anymore. I called support and the rep had no idea what I was talking about so I sent an email. I never received a response except for a survey asking how they did with answering my email. When the app worked it was the best part of the service but now it only gets one star because it's no longer useful and I can't get support.
Update. I resolved the issue on my own by uninstalling/reinstalling. Now the app is working again so I added a star.
Developer Response ,
Thanks for your feedback! We’re sorry to hear that you’re having issues with the app. Please reach out to firstname.lastname@example.org so we can further research this issue and address your concerns.
What does your company actually do?
The apartment complex I moved to has this “service” as part of the mandatory monthly community resident fees added to my rent each month which I wouldn’t mind paying for if it was a LEGIT service that worked as advertised…but it does NOT. Let me be clear I buy everything online from multiple stores daily! It’s been 8 months & it’s been crickets!! 🤨not even 1 false notification has occurred but I have had 15 packages that never came and I’ve received approx. 40-50 packages at my door step addressed to my various neighbors!! I don’t know anything about this “package locker” that appears to be the selling point for this scam! Like the lockers are present on the property but I’ve NEVER had any package delivered to them neither have my neighbors. So what am I actually paying for? Very surprised to see those 5 star ratings mixed with the real customer 1
star ratings🥸 that really makes the junk app look like it’s real! They could allocate a little more time during the work week to making this service work instead of making fake 5 star reviews. 🧐
The app is fine I guess, but parcel pending itself is trash. If you can move anywhere parcel pending is not, I highly recommend. Everyone in my house has been having issues with them, they consistently don’t deliver to the right places, keep the wrong information on file and straight up lose package info, and they’re currently trying to find my package with 6 different items in it because even though I was just delivering something to my current address, expecting it in the mail or at my door, they put my package info under someone else and it is now lost while they try to figure out where it went.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Parcel Pending Inc
- 17.2 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- © 2014 – 2023 Parcel Pending Inc.