The app is OK, but not what I expected as part of an expensive headphone package. Some aspects are fairly intuitive, but others need some real improvement. I don't know if it would have been any good, but I was at least intrigued by the idea of all the custom settings created by professionals. The short list is just that - short. Also, Parrot -finally- added a battery widget. Only, it's a separate widget and not the sort that works with the Apple battery widget where all my other Bluetooth batteries show up. Why?? Why can't the battery level of my headphones show up with all the other batteries instead of cluttering my widget space for just the one line? Even my car stereo shows up in the Apple battery widget, which is wholly unnecessary. I suppose I just expected better and more frequent improvements as it's a fairly costly device that actually allows for improvements through app and firmware updates.*Also, as a new bug, the app is dropping connection to my headphones. They're still playing audio, but when I launch the app it shows that no device is connected, so cannot access controls or battery info. The battery widget, too, does not show data. iPhone 6s iOS 10.1.1 as of 2 Dec 2016.

Honestly, I didn't think the app was that great in the get place. I love the headphones, just wish you could adjust settings on it without the app (the simple stuff) seeing how it already has a touch interface. The app is rough around the edges, the per-song equalizer is tough to set-up and I don't know why you'd even want it. The headphones aren't perfect, but so far they work and the noise cancelation is pretty good (the noise canceling starts making funny noises when it's low on battery and it's really annoying). But, since this new update, my iphone 4 is unable to run the app (crashes before reaching the home screen), but this sit really a shot at Parrot, mostly apples terrible support for their older products. Anyways, I find these headphones aren't perfect, but totally geeky, and if your willing to deal with hitches you'll love em. If you want bluetooth headphones that connect when you turn them and just work, look elsewhere (Bose quiet comfort, A range of Sony headphones, or even Audio Technica for those more sound quality oriented).

I’ll start with the Watch app first. While the Watch app itself is great, mostly reflecting the phone version, it’s pointless if nearly every time I use it, the app asks me to launch the app on the phone. It is launched on the phone (as in, it’s not inactive), but the Watch app seems to want me to have the phone app version at the same time. What’s the point, then? If I could use the phone app, I would. The only reason I would want to use the Watch app is because the phone is not nearby or I don’t want to interrupt a video.I love the main app. It really makes the Parrot Zik headphones stand above from all the other headphones out there with its different controls and noise cancellation options. It’s mostly easy to use, although it’d be nice if there was some kind of built in tutorial that walks the user through the basics.

Bluetooth headphones are speakers that have the ability to CONSISTENTLY play music without a cord, these do not. The music constantly goes in and out when using the Bluetooth feature, I find even with the cord sometimes. I think it's sickening how they can sell a product for 400 dollars and not have them be almost perfect, especially on a second generation model. Additionally, these headphones are almost completely dependent on the app. It is through the app you have to ability to change the type of sound you hear so the Bluetooth is such an important feature to this product, but unfortunately it is not reliable. These headphones will definitely try your patience if you love music, which I think any user would, if spending 400+ on some headphones.I still have mine because they were a gift and I'm hoping Parrot is working on this problem daily so that it is fixed ASAP. If not I will be returning or selling on eBay.

When I first got this app, I could create as many sound profiles as I wanted and have them stored on my device, and it was great, and fun. I could totally change the sound coming from my headphones based on the type of music I was listening to. Now, you are not allowed to create any personalized sound profiles AT ALL unless you create an account. They claim this is because they store all profiles on their server - so forget about adding new sound profiles to your app unless you have an account and internet connection. It’s unnecessary and I used to be able to store them all on my device. I have no interest in adding another account to my already bloated login list, no interest in memorizing another password, no interest in sharing my sound profiles with the community, and now very little interest in this app. The requirement to create an account to add profiles ruined this app for me.

The folks at parrot do not seem to care if their customers have a good experience or not. My Zik 2.0 was defective out of the box. Would not charge. After waiting on hold with non existent "customer service" for a full 40 minutes, I was told by a well meaning but completely uninformed young lady, that I could send them back for analysis by the company, and since they were a French company, it would take a couple of weeks to accomplish! WHAT? So much for a Christmas present that should make you feel good. I wished they worked as good as they look. I did recently reach a technical support person and asked about the overwhelmingly negative app reviews, and he dismissed them as insignificant. ( the same thing they are doing with individual customers). Nice job Parrot