Passerelle Coach 4+
Real time video support
SupportSquare NV
-
- Free
Screenshots
Description
Passerelle Coach is used for advanced remote support for field engineers by service-desk operators or colleagues. The field engineers can carry smart glasses (or use tablets or other portable devices). Next to bi-directional audio/video and messaging support, the operator can send documents, instructions, take remote on-site pictures, store them for later reference, enrich them with annotations and show them on the device of the field engineer. Such annotations can even be made on the live video stream, resulting in an AR-like experience for the field engineer.
What’s New
Version 2.1.0
- added support for adding a participant via API (with optional presenter mode)
- added support for remote actions (camera/audio/flashlight controls) via API
- added support for adding first line support as participant
- added support for showing participant names
- bug fixes
App Privacy
The developer, SupportSquare NV, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- User Content
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- SupportSquare NV
- Size
- 94 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Dutch, French
- Age Rating
- 4+
- Copyright
- © 2024 SupportSquare. All rights reserved
- Price
- Free