Passion: Romance Books Library 17+

I only give it five stars, so that the review gets read. Do not download and install this app. I have had nothing but problems.
This app uses more battery than any of my other apps, including similar book apps. In just minutes it heats up my phone to dangerous levels (no other app. I use heats up my phone.).
The grammar in the story I’ve read is atrocious. English is obviously not the first language of the author, and they obviously do not use a proofreader before publishing a book. There are numerous errors such as using present tense instead of past tense, misspellings that make a sentence unreadable. And each chapter’s mistakes are worse than the previous chapter, to the point where there’s multiple errors in most paragraphs, which makes it just too annoying to read
Here are just a few of the incorrect word uses: bugger/burger, dare/dear, dose/does, tear/their. Now imaging multiple mistakes like those in a 2-3 sentence paragraph. To alloying to continue, even though the story plot was interesting, it’s too annoying to try to read when you have to figure out trying to say because of their mistakes.

Dear Customer,
We are continually working on improving our app and your feedback is a great help for future development. Our developers will analyze the situation that you informed us about and try to find out what can be done to resolve it. We will also report it to our authors so that the issue with mistakes will be resolved. Still, please help us to get more information so that we can successfully resolve the issues you have faced. Please, contact us at support@passionapp.co, and we will get back to you promptly.
Passion Team, Miia

I downloaded the app through a promotional on Instagram. When I created my account it didn’t recognize that I had already paid $6.99 for access for a week. I reached out to support and got a quick response. However, they told me that I needed to reach out to my bank because it showed that it was still pending status to see about having it be authorized to go through. My bank told me that it wasn’t going to go through for two days and it was the merchant that put that stipulation on there so because I wanted to continue reading I subscribed for $.99 … annnnd I still was not given access. I thought maybe I needed to log out and log back in for it to recognize that I signed up for the subscription. Well when I logged in I chose the option to continue with Apple ID when I tried to log back in utilizing the same option, it said that I couldn’t because it was a duplicate account so instead of logging me in using my Apple ID and attempting to create another account. when I reached out to support about me, not being able to continue reading after subscribing, I was told that it can take up to 24 hours for my coins to load. I didn’t purchase coins I purchase the ability to access the entire app. I then message them back telling them I no longer have the ability to access the app, and I have yet to receive a response. I’ve never had so much trouble being able to access something I’ve already paid for.

Dear Customer,
Thank you for taking the time to write a review.
We are so sorry for such an unfortunate experience. Can you please reach out to support@passionapp.co with more information, including what type of device you are using? We would be happy to investigate this further for you.We hope that this situation will be resolved and you will continue enjoying the app.
Passion Team,
Scarlett

Hopefully, this gets published. I am only rating it high so it can get through. I the app and then realized it was going to cost a fortune to read the whole book so I stopped. And then the app he’s kept charging me through my Apple Pay every couple days sometimes multiple times a day. I now keep a zero valence in my Apple Pay. But if I do have money in there from someone paying me they will charge me. They will also charge me a smaller amount if I do t have the amount they want!!! I cancelled the app out months ago 5 to be exact! And it is totally out of my phone and iPad hard cancelled not just from the screens. But there is no way to contact them to cancel them! You can’t find these people! So don’t sign up for this app! Beware! They say they are friendly and want to help but I can’t even find out where to contact them?!? The contact us stuff leads nowhere! Even Apple can’t find them. To help get my money that is leaking out! I had another book I tried at the same time and cancelled with no problem at all. I don’t no why these people are so bad. 🥵

Dear client! It's unfortunate that you had such an experience using our application😔 As for the subscription and coin system, it seems there may have been some confusion, and we apologize for any misunderstanding. Our subscription aims to enhance the reading experience by offering benefits such as access to exclusive stories or ad-free reading, depending on the subscription tier. However, it appears we need to clarify these benefits and how they're applied more clearly. You can find more detailed information in our Help Center📚🌟We understand your concerns about pricing for unlocking all chapters, which is intended to support the platform's maintenance and development while providing a variety of stories from different authors. Nonetheless, we're continuously evaluating our pricing models to ensure they align with our readers' needs. We'd appreciate the chance to discuss this further with you and find ways to enhance your experience. If you're willing, please reach out to our customer support team directly - support@passionapp.co💌Our priority is ensuring our readers' satisfaction and addressing any issues you may have encountered💖