Passport Parking 4+

Park. Pay. Be on your way. ‪®‬

Passport Labs, Inc.

Designed for iPad

    • Free

Screenshots

Description

No more digging for coins. This is how parking should be.

Pay, extend, and manage your parking session with just a few taps. It’s easy!

PAY ON THE GO
Pay quickly and securely with your smartphone.
- Time's precious, stop wasting it feeding a meter.
- Forget refilling the meter in the rain or braving the cold.

NO PRICE SURPRISES
See when parking rates will change in the future – even when there’s free parking!
- Receive email receipts at the end of your parking session.
- Expenses made easy, manage your parking history through the mobile app.

STRESS-FREE PARKING
Get alerts when your parking session is about to end.
- Stop worrying about how much time is left on the meter, we have you covered.

NO NEED TO RUSH
Add time to your parking session directly from your phone.*
- Your plans change, your parking spot shouldn't. Simply extend your parking session via our app.

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GET STARTED TODAY
1. Download the Passport Parking app.
2. Park where you see Passport Parking app signs.
3. Pay for your parking session from your phone.
4. Relax, welcome to parking as it should be.

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COMING SOON
The Passport Parking app is not done yet! We're constantly updating the app based on your feedback.

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APP PERMISSIONS
- Location Services (optional): Used to quickly provide nearby parking zones.

* where applicable

What’s New

Version 9.4.5

Minor enhancements and bug fixes

Ratings and Reviews

4.7 out of 5
97K Ratings

97K Ratings

Jeffrey’s Apple Pie ,

OK…But Don’t Pay For Short-Stay!

A Parking App is great for obvious conveniences But…
I quickly downloaded this one to use for what’ll be a regular quick stop for me, but never a long one, so I’m unlikely to use it again…unless I’m quarterless, and here’s why…
- I only needed 15 minutes & 20 mins cost 25cents so I hit “select 20mins” & submit. Then juuusst as it was accepting the payment & closing the screen(too late to stop) I caught a quick glimpse of the 40cent transaction fee added along w/the 25cents for my 20 minutes! Boom…65cents for 20 minutes, lol. I saw no clearly visible mention of a 40c fee per transaction in the App’s description on the AppStore(I looked for any mention of prices), or I would’ve just popped in a quarter, lol - I have another App for Center City Philly, it has no trans fee so I wasn’t expecting one here - I wonder if it hits you for another 40cents if you add $ to the meter, or is it just a one-timer(?). If it’s the former you’re better off using up your quarters, if the latter then you’ll want to stay awhile to get your money’s worth!

kcebttocs ,

It doesn’t work

I’m parked with a sign right in front of me that says “2 hour parking. Parking required daily 9am-6pm excluding Sundays and holidays. Download mobile app: Passport parking. Zone 5621.” I open the app and put in zone 5621. I go outside and check my space number, which has a big 1 clearly painted on the street. The car in front of me is space 3. I look back at the app and the lowest numbered space I can select is space 54. I enter 1 and the app says “space not available, check sign.” So I look at more of the spaces in front of me. They are numbered 7, 9, 11, etc., except the sign says “Zone 5620.” So I enter zone 5620 and it allows me to buy 22 minutes. I try to purchase more time and it says “not allowed.” So I use the kiosk, which allows me to buy something like 15 minutes. I tried to buy more, but it wouldn’t let me and wouldn’t say why. Meanwhile, I have no idea if I’m purchasing time for the right space or not and I’ve gone from 5 minutes early for my appointment to 15 minutes late.

This is a great idea but it’s VERY poorly executed. There’s no information about why you can or can’t use a space. It just says “check signage” and the signs often seem to be wrong or misleading. I’m just going to avoid any area that uses this parking system I guess.

AppFan3 ,

App Stopped Working; Update: Fixed Next Day

Update: The developer reached out here and Customer Service (CS) also responded to my query. CS was very friendly, but the email process is slow and did not give a quick result. This is a new day and the app seems to have reset, which may be thanks to efforts by CS - I can’t tell. I appreciate the sincere efforts to help.

Please correct the in-app warning: resetting the PIN deletes the credit card but NOT the entire profile. The app forced me to reset my PIN and trying to avoid losing all of my information when I knew my PIN was entered correctly started this entire situation. In the end I kept my same PIN; I think this was just a way to obtain a new agreement to the terms and conditions.

Please also create a faster support method, to enable users to avoid parking tickets due to app malfunction.

The app is great when it works and usually works flawlessly. Rating updated to 4 stars to reflect this plus the friendly CS; one star off for this experience, the slow support process and the parking ticket consequences that may result.

Original Review:

This app has been a great convenience but today it suddenly required recertification and then refused to accept my PIN. I can’t reach my car so I will probably get a ticket. No response from Customer Service. This must be an update issue and hope it will be fixed ASAP.

Developer Response ,

We're sorry to hear you're having an issue. You can reach out to our customer support at support@passportinc.com.

App Privacy

The developer, Passport Labs, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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