Screenshots

Description

Photo Aid is a photo app which works like a passport photo booth in your phone - take a photo for various types of documents without visiting a photographer / photo booth.

What’s New

Version 1.5.3

Minor fixes and improvements

Ratings and Reviews

4.4 out of 5
738 Ratings

738 Ratings

Samng55 ,

Easy and fast

My mother in law needed to have her passport renew. I went to several Walgreens and they stop taking passport photos because of COVID. I did some research online and came across photo aid app. Took pictures of my mother in law and submit it. Took a few minutes for the experts to review and sent confirmation that the photo is accepted and will be ship out.
After 5 days of waiting, I look at the confirmation email and realized maybe I had imputed my address incorrectly and email customer service. But instead of waiting for a reply, I had placed another order just in case the first one was wrong. But after a few hours, Jessica from photo aid reassure me that the address in the first order is fine and I will received them. I then told her I placed a second order, and asked if that can be refunded. She answered quickly and said it would be easier if she refunded the first order. Having that said, I got the pictures on the 6th day and the refund on the 7th day. The customer services is stellar and I showed my mother in law the pictures and she’s so happy with them. I’m so happy I found this app for future use!

Liz_b81 ,

Super useful and easy!

These guys are life savers!! I needed a 2x2 jpeg image of myself and had no idea how to make it happen. I fortunately found Photo Aid and they delivered superior results! I took the picture in the convenience of my home and they made all the necessary edits to make it work. But they didn’t stop there. They went to analyze my photo to ensure it was in compliance with most government restrictions and even provided a video on how to improve the first picture I submitted. I re submitted a second picture and they analyzed it once more without charging me a second time. They truly are amazing and offer a lot more photo options. I will surely be using them again in the future because they are so convenient and so affordable!

Developer Response ,

Thank you for your feedback! We are glad that our application has met your expectations and that you are satisfied with your photos. Great! Best regards, Photo AiD Team :-)

Goeie Môre ,

14 Days later. No photo.

I would give it zero stars really. I used this app once before for photos. They were fast and efficient. Even though they charged me twice because their app had an error, they refunded me the difference. But I had to email them after checking my bank account. Even though It was during the pandemic but it arrived in a timely manner. I used it again and have been waiting now for 14 days with no arrival!! I’ve emailed them a couple of times and they keep saying this or that. Even asked for the order number and payment receipt. *Sigh. After I ordered the photos, Dennis sent me an email asking to rate their app and service, what a nerve. I thought I’ll wait to see if the photos arrive in 3 business days.... well 14 days later and It has not and I have not heard back from anyone. They emailed to say they’ll refund I’m not sure if they meant the $10 or the $5 or both. Because the app charged me twice. Again! I’ll check my account to see if all monies were refunded. Now we have to go to UPS anyway and the passport application process had been delayed. And to add that we are pressed for time. Very disappointing. And passports aren’t cheap, who knew getting your photo done could be so stressful. (Especially when you’re trying to juggle your family and work).

Developer Response ,

Could I please contact us by e-mail - matthew@photoaid.com I will help you solve your problem and see what stage your order is at. To do this, we need your order number or the e-mail address you provided when placing the order. Best wishes.

App Privacy

The developer, Photo Aid, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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