Patient Portal

Name: Patient Portal
Rating: 2.5 (122 reviews)
Author: Intelichart

InteliChart

Free · Designed for iPad

122 Ratings
Ages

13+
Years
Category

Health & Fitness
Developer

Intelichart
Size

62.7
MB

The Patient Portal app, powered by InteliChart, offers a simple and convenient way to access your medical records, manage appointments, and interact with your health care providers. With the app, you can: * Schedule and view upcoming appointments * View lab results, details and history * Request medication refills * Send secure messages to your provider * Complete forms * Easily manage your account or dependent accounts * Receive push notification reminders * View and pay your medical bills Important Notes: Before using this app, you will need to acquire an account PIN number directly from your provider. You will not be able to log-in to the Patient Portal without this PIN number. If you need assistance with your account PIN or the app itself, please contact your healthcare provider directly. InteliChart does not have access to this information. What you can see and do within the Patient Portal app depends on which features your doctor has enabled. If you have questions about the features that are available to you or you notice certain functionality is missing, please contact your healthcare organization directly.

Ratings & Reviews

2.5

out of 5

122 Ratings

Crashing
07/15/2024

camswing
I like this app. However, signing- in is difficult because I get a message that the app is retired and I need to update. Send me to the iPhone app home. Then I’m taken to the sign-in page. Today, I am trying to email my PCP and it keeps crashing. I tried to get app support, attempted to plog into client support. I was told wrong password. so I’m guessing the client support is for the hospital (client). Please kill the ‘bug’ that is causing problems! Thanks.Thank you for the instructions to update the app. However, the app is still crashing when I open up the message section to email my PCP.

Developer Response
Hello, make sure you are using the Patient Portal app with a white background. If not visible, follow these steps: Remove the old app (green background) from your phone. Go to App Store Connect, search 'InteliChart'. Download the new app and log in with your existing credentials. If this is password related, contact your doctor directly for assistance with your username and password.
Crashing
07/15/2024

camswing

I like this app. However, signing- in is difficult because I get a message that the app is retired and I need to update. Send me to the iPhone app home. Then I’m taken to the sign-in page. Today, I am trying to email my PCP and it keeps crashing. I tried to get app support, attempted to plog into client support. I was told wrong password. so I’m guessing the client support is for the hospital (client). Please kill the ‘bug’ that is causing problems! Thanks.Thank you for the instructions to update the app. However, the app is still crashing when I open up the message section to email my PCP.
Developer Response 07/12/2024
Hello, make sure you are using the Patient Portal app with a white background. If not visible, follow these steps: Remove the old app (green background) from your phone. Go to App Store Connect, search 'InteliChart'. Download the new app and log in with your existing credentials. If this is password related, contact your doctor directly for assistance with your username and password.
Why?
08/01/2024

jmz1947
Why would a company like Wilmington Health install an app that is not compatible with Apple? That goes way beyond good reasoning seeing how many Apple phones are out there!!!!It’s the most annoying App I have ever been on cuz if I breathe the wrong way it will kick me out only to have to start completely over again. There are no decent words to describe the utter stupidity of whoever created this App. I despise it! No one uses computers much when it comes to contacting, they use their cell phone. Yes I have an Apple 14 and I’m one of your victims to say the least. Why would you do something as stupid and unprofessional as not including Apple in your platform and updates?Get with it! Make Apple compatible! Do what’s right for us patients, not what’s just great for your mighty buck!

Developer Response
Hello, could you please use the link below to share more details about your experience? We'll make sure to forward your feedback to our developers. Thank you! https://www.intelichart.com/technical-support-patient-portal-from-intelichart
Why?
08/01/2024

jmz1947

Why would a company like Wilmington Health install an app that is not compatible with Apple? That goes way beyond good reasoning seeing how many Apple phones are out there!!!!It’s the most annoying App I have ever been on cuz if I breathe the wrong way it will kick me out only to have to start completely over again. There are no decent words to describe the utter stupidity of whoever created this App. I despise it! No one uses computers much when it comes to contacting, they use their cell phone. Yes I have an Apple 14 and I’m one of your victims to say the least. Why would you do something as stupid and unprofessional as not including Apple in your platform and updates?Get with it! Make Apple compatible! Do what’s right for us patients, not what’s just great for your mighty buck!
Developer Response 08/05/2024
Hello, could you please use the link below to share more details about your experience? We'll make sure to forward your feedback to our developers. Thank you! https://www.intelichart.com/technical-support-patient-portal-from-intelichart
All medical apps look the same
Jul 4

Quz1357111315
This app seems to work okay. But the problem is that I have several medical portal apps from several different doctors. And on my iPhone, the apps all look the same. It would be much better if an app screen name could be customized to match the practice that it serves. For example, this app serves cardiovascular medicine. They go by the tag line CVM. My app should be named CVM. Don’t care what the software is called once you open it.
All medical apps look the same
Jul 4

Quz1357111315

This app seems to work okay. But the problem is that I have several medical portal apps from several different doctors. And on my iPhone, the apps all look the same. It would be much better if an app screen name could be customized to match the practice that it serves. For example, this app serves cardiovascular medicine. They go by the tag line CVM. My app should be named CVM. Don’t care what the software is called once you open it.
Finally improving!
02/15/2024

AsukaFan420
Thank you for adding support for biometrics. The app appears to be getting better finally. I did run into a weird issue though today: when viewing a PDF (or maybe it was an RTF?) that my provider sent in a message, I was able to view the file in a full screen viewer and zoom, great! But there was no UI to “close” or go “back”. I ended up force quitting the app and restarting it. Please keep up the good work fixing bugs!

Developer Response
Our developers are diligently working on improving the login experience, which will soon include the ability to login using your fingerprint and/or facial recognition. In the interim, we've introduced a 'Remember Me' option on the login screen to save your credentials, making the login process more convenient.Regarding the JSON errors you've mentioned, we would like to investigate this further. Could you please provide more details about these errors by filling out the form on this page https://www.intelichart.com/technical-support-patient-portal-from-intelichart? Your feedback will greatly assist our developers in resolving these issues more efficiently.
Finally improving!
02/15/2024

AsukaFan420

Thank you for adding support for biometrics. The app appears to be getting better finally. I did run into a weird issue though today: when viewing a PDF (or maybe it was an RTF?) that my provider sent in a message, I was able to view the file in a full screen viewer and zoom, great! But there was no UI to “close” or go “back”. I ended up force quitting the app and restarting it. Please keep up the good work fixing bugs!
Developer Response 01/11/2024
Our developers are diligently working on improving the login experience, which will soon include the ability to login using your fingerprint and/or facial recognition. In the interim, we've introduced a 'Remember Me' option on the login screen to save your credentials, making the login process more convenient.Regarding the JSON errors you've mentioned, we would like to investigate this further. Could you please provide more details about these errors by filling out the form on this page https://www.intelichart.com/technical-support-patient-portal-from-intelichart? Your feedback will greatly assist our developers in resolving these issues more efficiently.

Bug fixes and performance improvements.

Version 2.0.8

Feb 6

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
Age Rating
Copyright

Developer Website

Privacy Policy

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Ratings & Reviews

Crashing

Why?

All medical apps look the same

Finally improving!

What’s New

2.0.8

2.0.7

2.0.5

2.0.4

2.0.3

2.0.2

2.0.1

Version 2.0.8

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

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