PatientPORTAL by InteliChart 12+

The app is ok but it don’t show all the med plus it’s saying I got mail but I go click on it it says no messages idk what going on with the app but it needs to be fix I use it for my kids dr the other app they had before this one was way better not 1 problem they switched to this n bam there nothing but issues n problems so frustrating I really don’t even like this app anymore

Not sure if this is true for every medical org that uses this app, but in my area, the major medical group promotes the app…and then they never use it. Makes the app completely worthless. I came to North Carolina from Colorado - UC Health - which has an AMAZING app, fully integrated with their systems - I could email my doctor on it and have a response same day. My lab results were all visible. Meds all listed. My doctors could all read each other’s notes. I could schedule and cancel appts. This app *wants* to be that but will never be if the doctors and admin staff aren’t going to actually engage with their patients that way. Shame really. It’s the 21st century and North Carolina still feels like the 1980’s.

For returning users, you are better off just starting a whole new account. I had to contact 4 different departments just to login in because this EMBARRASSMENT of an app was not recognizing my information. (which was correct the entire time btw) I ended up getting transferred to an I.T. Department just to hard reset my password. I am still not able to login through the app because it is still not recognizing my newly reseted password. I have to go online through safari just to have a chance at logging in, just to view lab results. By far the WORST APP I HAVE EVER ENCOUNTERED.