PayByPhone is the highest-ranked parking app in the world with over 20 million users & 150k five-star reviews (App Store). The PayByPhone app can be used in 400+ cities worldwide & is now available in 12 languages! Use PayByPhone’s parking services to find nearby parking, pay for parking online, get parking alerts & extend parking remotely.
PayByPhone coverage includes street parking, parkades, garages and so much more. Whether you are looking for city/municipal, gated, underground, off-street, or indoor parking – we have you covered.
Use PayByPhone to park in Anchorage, Ann Arbor, Aspen, Bellingham, Boston (MBTA), Cedar Rapids, Chicago, Cincinatti, Concord, Coral Gables, Denver, Eugene, Fayetteville, Fort Lauderdale, Galveston, Honolulu, Kirkland, Las Vegas, Lauderdale-By-The-Sea, Lexington, Long Beach, Los Angeles, Louisville, Maui, Miami, Minneapolis, Oakland, Olympia, Orange County, Plymouth, Portland, Providence, Redwood City, Salt Lake City, San Diego, San Francisco, San Marcos, San Mateo, Spokane, Tacoma, Tampa & more!
Visit our website at www.paybyphone.com to see our global coverage area.
With industry leading payment security, PayByPhone is best way to pay for parking. Simply add a credit card or use Apple Pay to complete a transaction.
• Start parking from your iPhone & iOS device. Enter a parking location number to start a parking session (you do not need to create an account to use PayByPhone).
• Use Maps to find out where you can use PayByPhone.
• Get notifications about active parking sessions, including reminders before your parking time expires.
• Extend a parking session remotely! No more hassle of running back to the meter.
• View your parking session with the Today View Widget.
• Receive smart in-app notifications about local events, parking history and traffic information.
• Manage your parking receipts for expenses and accounting. Get email receipts sent right to your inbox.
• View & top-up your parking with our Apple Watch app.
• Dedicated customer support desk & IVR for your parking needs.
- Access gated car parks in select cities in France.
- Bug fixes
Ratings and Reviews
Good, but where is the map?
It works pretty well, but why am I always typing in codes? It knows my gps. Just show me the map and I can pick the pay station with one tap! Or QR codes on the signs - especially now that iOS supports QR codes natively in the camera app.
Could be so much faster to use.
The other annoying thing is I usually want max time - and unless you can calculate the exact total minutes, it’s a lot of taps to switch to hours and then type in the correct hour. Could be just one tap! Ironically, the physical pay meters are easier to use in this way - they have an add-time button. A few taps and you are at max time.
Works poorly with congested bandwidth
The commuter rail station I park at is in a small town an hour outside Boston. Cell service is fine except for when it hits high saturation levels as is the case in the 10-15 minutes prior to an inbound train arriving. That’s when this app doesn’t work at all. It seems like it always has to talk to a server for every step of the transaction: pick location, pick vehicle, retrieve parking rates, make financial transaction.
However, my banking apps, train ticket app, other apps still work in the same situation, although slower, but still work! I have to wait to do my parking transaction until the next train stop which is at a bigger city center and had more cell service capacity. Seems like work needs to be done on the app to make it more efficient on the backend.
If I mark a location as a favourite (spelling intentional) then why isn’t the favorites tab presented to me first? And when I pick a favorite location why does the app have to go verify the location exists? Maybe you need to work on your analytics and caching.
Had to update my review because the latest updates keep going further and further in the wrong direction. I park in the same place with the same car and use the same credit card every work day; this app has always made that a chore and it has only gotten worse with the updates. Two big problems, one; even though they have a captive audience (most locations force you to use this app and only this app if you want to park), the makers continue to try to force you into using location services -presumably to sell your location data. This is clearly bogging down their servers at peak times. Problem two; the designers of this app have no clue about frictionless design and require the same inputs day after day instead of being smart enough to consolidate those inputs into one “repeat previous” button.
- PayByPhone Technologies Inc.
- 195.5 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Dutch, French, German, Italian, Punjabi, Simplified Chinese, Spanish, Traditional Chinese, Welsh
- Age Rating
- Rated 4+
- © 2019 PayByPhone Technologies Inc.
With Family Sharing set up, up to six family members can use this app.