iPhone Screenshots

Description

The Payoneer mobile app is the perfect complement to our web-based account, empowering businesses, online sellers and freelancers to manage their global payments on the go. Using the app you can:
• instantly check all your currency and card balances, and track all account transactions
• easily share receiving account details with clients to get paid via bank transfer
• receive notifications about key financial transactions, special offers, and other account activity
• access your info quickly and securely with Face ID/Touch ID
• refer friends to Payoneer and earn rewards
We speak your language! The Payoneer mobile app is available in over 20 languages.
Not using Payoneer yet? Join the millions worldwide already using Payoneer to get paid quickly and securely! Visit our website to learn more or sign up today from the app.

What’s New

Version 5.2.0

- You’ll be able to perform various financial actions right inside the app. This is being enabled gradually, so watch out for it when using the app.
- When you open the app, we’ll alert you to any pending tasks that you need to handle in order to keep your account running smoothly. You’ll be able to easily provide the required information right from your mobile device.

Ratings and Reviews

3.4 out of 5
100 Ratings

100 Ratings

Dr-conz ,

Update still not helpful at all

The customer care team sent me one email which I didn’t understand. I sent back multiple emails asking them to please explain to me why I can’t access the money deposited in the app or why I can’t order a card or do anything. I have money I can’t do anything with in their account and no one has explained to me why I can’t do anything about it. Either issue me a card or allow me to close the account but give me my money back.

I have reached and gone beyond the minimum needed to order a card but still I cannot do anything with my account. The customer service was not helpful and has not responded to my constant emails.

I was initially happy bout this app but now I can’t even recommend it to my colleagues. PLEASE AVOID THIS APP they aren’t helpful and I feel like they honestly aren’t customer friendly. At this point I just want my money back.

Developer Response ,

We apologize for that and we inform that we are working hard on improving our app and adding new functionalities, that's the reason why we now send push notification to notify about incoming payments, as well as withdrawals to bank account. Our aim is to make our app and service better for our costumers.

Googoo18 ,

Trash of an app. Run fast!

Never dealt with an app that operated so unprofessionally and with no regard for people’s time to even respond to their inquiries.

I signed up with payoneer and immediately used it to withdraw funds. Within 2 days my funds were processed and sent to my bank account. This was perfect because most financial services I dealt with handled things fast like this.

Now here I am trying to withdraw more funds and I’m having an extremely difficult time. First my funds were confirmed to be received by Friday. And nothing. Then it was confirmed to have deposited today and it is currently 3:16PM. I have reached out to support 4 times today since 8 am with no avail. It has been a week that my funds were “disbursed”. Yet they haven’t made it to my account.

I am now forced to go through the live chat. The live chat is an even bigger joke. They told me I was number 84 in line and would have to wait AN HOUR AND 5 MINUTES before I speak to an agent. Seriously? Is it just one person trying to act as though this is a legitimate company? And the wait time continues to increase. 5 minutes ago I had a 11 minute wait time. Now if exceeded back to 16 minutes. I have been waiting for an hour. I will ensure any colleges of mine run from this app FAST.

Developer Response ,

Hi there. Thank you for raising this information to us. Your opinion is really important for improving our services. We want to clarify that this platform is exclusive for app reviews. Please note that we have additional channels for customer assistance besides chats like social media, phone and email. For a proper assistance with your case, we recommend you to contact our Customer Care team at https://payoneer.custhelp.com/app/Contact_us.

boznius ,

Find a more organized company

Everything was going fine until a few days ago. I was receiving money payments with no hassle for a year. During this time, I moved from the Czech Republic back to the states. I was home for 3 months receiving payments and had no complaints. Then, out of nowhere, they decided I needed to give them more information. The money I received always went in my American account. It made no difference where I was. Now, they are withholding my money until I make a new account which will take a few days. I have bills to pay and they are going to make me late on them. The best they can do is apologize. The same thing happened to my girlfriend. I am not happy with this company.

Developer Response ,

Hello Boznius, thank you for your review, and we are sorry that you are not satisfied with our service. Due to regulations, we are unable to change your billing country from the Czech Republic to the United States, so we recommend that you create a new account with your current address.

Please note that we have no interest or gain in holding our clients money, on the contrary, our service and success is facilitating uninterrupted international payments but as a regulated US company and online service, Payoneer must comply with the rules and regulations imposed by the US government, MasterCard®, and our banks. We strictly comply with KYC, OFAC, AML, and the requirements of the Bank Secrecy Act (BSA), and we are also certified at a Payment Card Industry (PCI) Level 1 Data Security Standard.

If you need any assistance, feel free to contact us at anytime using one of our Support Channels and we will be more than glad to assist you. https://payoneer.custhelp.com/app/Contact_us

Regards

Information

Seller
Payoneer Inc
Size
33.2 MB
Category
Finance
Compatibility

Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Arabic, Danish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Thai, Turkish, Ukrainian, Vietnamese

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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