PBXDom Call Analytics 4+
Call Analytics & Reporting
Designed for iPad
PBXDom helps SMEs to Enterprises better understand their phone system activity,
*You lose money every time the sales department misses a phone call
*You will have unsatisfied customers if they can’t reach your service team
You know how they say information is power? You first need to be able to capture and then analyze it, and that is essentially what we do.
Features and Advantages
More than 60 widgets
More than 20 reports
More than 9 charts
Advanced Call Reporting
Integration with major services (Slack, Zapier, …)
Departments and Groups assignment
Emergency 911 & Instant Alerts
Telecom Expense & Call Accounting
Voice Traffic Analysis
Export to Excel, TXT, PDF
Update Every 5 Minutes
5 years data retention, Unlimited records
100% Cloud Based
Free Email & Chat Support
Free Remote Installation
PBXDom's easy-to-use solutions are found in businesses of all sizes: ranging from as few as 5 to over 10,000 extensions, from single site networks to complex multi-site, multi-vendor networks. PBXDom delivers seamless reporting compatibility for voice networks made up of virtually all PBX or IP-PBX manufacturers, including Avaya, Cisco, Mitel, NEC, ShoreTel, Panasonic and other PBX and IP-PBX manufacturers.
We're listening to your feedback and working hard to improve PBXDom call Analytics and Monitoring. Here's what's new:
Everyone loves to feel at home, so we added a user-friendly home screen to PBXDom. Here, you can find all of your dashboards on the home screen. You can easily categorize the dashboard according to the department or logical groups in your business.
Your recently visited dashboards are automatically listed in the recent tab, allowing you quick access to them for efficient day-to-day operations. You can easily add any dashboard to your favorite list, so the favorite/new section appears on top of the home page.
Bigger companies need more dashboards; many of them are similar but are purposed for different departments. In the old version, creating a dashboard for each of them was a tedious process.
In the new version, you can easily clone any dashboard you want just with a simple click.
For bigger companies with different accounts and our resellers, creating dashboards for their customers/branches takes time. With the Export/Import feature, you can easily export any dashboard you want and import them into any account. Only the widgets, settings, and formats are included in the exports/imports.
In the new version, we’ve added resizable widgets. With more than 70 widgets, you can easily visualize any data relating to your business and include them on your dashboard canvas. Add widget wizards offer a better user experience, enabling you to add a new widget to your dashboard. Widgets can be found easily by category or by searching their name. More widgets will be released in the coming months, in a simple structure that’s easy to use.
The dashboard refresh has been completely redesigned. You can easily see when it updates and its scheduled update time. The same great experience comes in full-screen mode with the top progress bar.
Themes are an important part of modern user interfaces. In the new version, we offer users the flexibility to customize their dashboards; a light (default), and a dark theme. More themes and customizable themes for enterprises are in the works.
Add new PBX wizard
We completely reinvented the “Add PBX” wizard in this new version. In the new wizard, the process is smarter, shorter, and faster. We’ve removed many unnecessary steps and added a smarter auto-detection functionality, making the process easier than ever.
Moreover, we added direct connection functionality in beta for some of our users from last year. This functionality is now available for all users. With direct connection for supported phone systems like Cisco Call Manager and many more, you no longer need a collector/agent software; all you need to do is set up your phone system to send data directly to your account. It really couldn’t be easier?
Reports & Charts
The Reports & Charts sections are now combined in one section for efficiency, with a beautiful user interface and more controls, like dashboards. You can also add reports to your favorite section to ensure easy access to your recent reports. The Export feature no longer requires an external plugin like Flash Player, and you can export your reports to PDF, XLS, and other file formats. In addition, we will add more than 100 new reports/charts in the upcoming months.
Like all other parts of the application, the settings section is now easier to understand. You can easily access the alert, API, trunk/ext, subscription, and cost plan sections.
Ratings and Reviews
No Details Provided
The developer will be required to provide privacy details when they submit their next app update.
- PBXDom LLC
- 22.9 MB
- Requires iOS 9.0 or later.
- Requires iPadOS 9.0 or later.
- iPod touch
- Requires iOS 9.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- © PBXDom LLC