Peach State Health Plan +12

Yes, there’s an app that is titled, “Peach State Health Plan;” however, there is nothing in it. I’ve uninstalled and reinstalled the app and when I click on the icon, it takes me to a blank page with no options whatsoever. Is this a joke? I’d like to use the app for its intended purpose rather than call and sit on hold for an hour waiting for a representative. On a positive note, the reps I’ve spoken with thus far have been nice and knowledgeable. Please fix the app or remove it until it has content.

It works good now except for selecting a PcP their website doesn’t ever work. Georgia tries to inconvenience and deter Medicaid members from using the services down to their gateway and all plan websites are junk. They make you call to select a PCP which can take hours waiting for a rep. This should be looked into by the government because it really is trying to stop people from using Medicaid.

This app much like this health plan is a waste of space. Case managers who put words in your mouth and threaten you. An app that does not work. Fake physician listings because nobody will actually accept their insurance. Yep Peach State has all of this. Interestingly PSH can kick you off of their insurance no problem. You ask to change mid-year and they just laugh at you but they will do it if PSH wants to dump you. So glad that this nightmare will end on September 1st.