Peacock TV: Stream TV & Movies 12+

Ads

I definitely love love this app and it’s amazing how all these good movies are here and it’s all completely free but there is one thing and only one thing that keeps on bothering me. No it is not the ads, I understand that those are necessary to gain some money but whenever an ad does come up once it is done the movie/show you are watching skips forward a bit and if you try to rewind it to see the part you missed, the app makes you watch the same ads again for a second time. This is quite annoying because there are some parts of the movie that get skipped but some times that part is important but you are not able to see it. I am not asking for you to take away the ads or change the thing that makes you watch ads for a second time, but all I am asking for is that you fix it so that after you watching an ad it goes back a couple seconds so that you don’t miss/forget anything or at least make it so that it takes you back to the second it stopped. Overall this app is amazing and I am loving it. 10 out of 10.

Terrible tvOS app

If I could avoid using peacock, I would, but there are too many good shows. However, it is still a painfully bad experience. On iOS/iPadOS there is no Picture in Picture support, which is very annoying, and sometimes the audio breaks and I have to exit the thing I’m watching and reopen it. That is annoying, but not too bad. tvOS is the real problem. It works terribly with the new Siri remote. Normally you can go back or forward ten seconds, but with the new Siri remote there is no way to do that. Clicking the forward and back buttons will bring up an orange symbol to go back or forward 10 seconds, but it won’t do anything, and it won’t go away until you tap somewhere else on the remote. If I had this problem in any other app, it would be slightly annoying, but I would just use the normal method of swiping (or rotating with the new circle gesture on the new Siri remote) to get where I need to go. Not only does peacock not support the new circle gesture, the swiping is terrible. This is probably the biggest problem with peacock. Tiny finger movements that would get me forward or back 4 seconds or so in the Apple TV app do nothing. But as soon as I start swiping my finger enough for peacock to react, it moves too fast for me to get even close to what I want. I can end up full minutes away from my target. This has been a problem with the old and new Siri remote, and it needs to be fixed.

Phản Hồi Từ Nhà Phát Triển ,

We would be happy to help you with this. You can reach us at peacockfeedback@help.peacocktv.com. We’re here for you!

App is Unreliable/No Desire to Fix

Update: A new issue today is that I can access content, but nothing will play and no screen controls respond. Again, on my iPhone. It is absolutely ridiculous that a “premium” app has this many issues. I should not have these issues when I am paying what I pay each month. As I can read on the App Store, these are widespread, known issues that Peacock is choosing not to fix. At this point, with these widespread issues, customers should be contacting the FCC and CFPB to get our issues resolved since Peacock is more interested in stealing than making a usable product. ———————- Original Review: Content library is pretty good, although I’d like to see all NBC shows in one place. Automatically playing content I haven’t selected (after a movie ends, for example), and inability to remove content from my “currently watching” area is annoying. BUT that doesn’t really matter, because at the moment the app is unusable. For the past few weeks, the app is not reliable. Sometimes it opens and plays fine. Other times, I am stuck on a screen with six bouncing dots. Usual fixes (power off/on, delete and reinstall app, etc.) don’t work. Peacock support has absolutely zero interest in fixing this issue. Their only suggestion is to use another device, as if people have unlimited devices laying around. I pay for this service, if it’s “Premium”, it should work.

Phản Hồi Từ Nhà Phát Triển ,

Hello! Thank you for sharing your experience with us. We would love to investigate this further. Please email us at peacockfeedback@help.peacocktv.com with your device and account details. We look forward to hearing from you!