PedidosYa - Delivery App 12+

Comidas, bebidas ¡y más‪!‬

Pedidos Ya S.A.

    • Free



More than ever, ask for whatever!

With PedidosYa on your phone, you'll be able to fly into a world of wonder! The best part? We deliver your deepest cravings wherever you want in just minutes!

You can order online straight from the best restaurants, grocery stores, pharmacies and many more! Anything you want in just three steps: Choose from the menu, order what you want and we deliver it to you!

You want it? You got it!
- Explore all the new hot places around your area
- Reorder your last items easily
- Enjoy all the deals and exclusive promos
- Read and write comments about our partners

We're flying to you!
- Customize your order
- Choose all your favorite items
- Schedule the time of your order
- Select the payment method that suits you

We deliver your order wherever you want
- Keep you posted with your order status
- Track your order LIVE
- Need assistance? Our help center is here for you!

Are you in Argentina, Bolivia, Chile, Dominican Republic, Paraguay or Uruguay? We love to make your life easier by delivering your orders in minutes!

What’s New

Version 13.28.0

We keep our app updated so you can have the best delivery experience!

What's new on PedidosYa:

- Browse between the different deals that we have available in your area!
- Enjoy all the delivery options around your corner!
- Repeat your latest orders!

More than ever, order whatever!

Ratings and Reviews

4.6 out of 5
53.6K Ratings

53.6K Ratings

KatherineArias24 ,

Worst Service

Worst delivery and customer service in the Dominican Republic! I can say Uber charges a little more for delivery but they are very cautious and caring about their customers feed back if something goes wrong. With Pedidos ya I have lost so much money with orders I miss items and arrive incorrectly and have even told the delivery person is wrong and they do NOTHING but to say to contact them. When you finally contact them they do nothing but tell you it’s been escalated and you NEVER get an actual response back. Uber takes your word for it at the moment and solves the problem right that instant. This is the price you pay for going for “cheaper” delivery fees that end up costing you more! •••• ¡La peor entrega y servicio al cliente en la República Dominicana! Puedo decir que Uber cobra un poco más por la entrega, pero son muy cautelosos y se preocupan por la retroalimentación de sus clientes si algo sale mal. Con Pedidos ya he perdido tanto dinero con los pedidos que me faltan artículos y me llegan mal y hasta le he dicho al repartidor que está mal y no hacen NADA más que decir que se comuniquen con ellos. Cuando finalmente los contactas, no hacen nada más que decirte que se ha escalado y NUNCA obtienes una respuesta real. Uber cree en su palabra en este momento y resuelve el problema en ese instante. ¡Este es el precio que paga por tarifas de envío "más baratas" que terminan costándole más!

LordBMSX ,

Credit card won’t work

Tried various times with credit card and won’t work. Online help suggestions include , not trying to repeat the order, try not to make purchases with said card before purchasing again and my favorite, just pay cash.
Paying online shouldn’t be an option if the credit card won’t work and then when asking customer service how to amend the situation they place the blame on me.
Would be an excellent app if I weren’t forced to pay cash only. Defeats the entire purpose.

Developer Response ,

Gracias por dejarnos este comentario :)

MManuel44 ,

La peor experiencia con esta app. WORST APP.

El servicio al cliente es ineficiente. Al parecer no hay filtro con quién trabaja para ellos como repartidores, la primera y última vez que ordené en República Dominicana a través de esta app el repartidor se quedó con mi comida y cuando pedí reembolso la app seguía automatizando que debía “corroborar mi identidad” para hacerlo, incluso cuando ya había enviado repetidas veces mi documentación. LO PEOR de todo es que al día siguiente que reclamé el robo, descubrí que los repartidores tienen acceso a tu número de teléfono y me empezó a contactar vía WhatsApp diciendo que no se había robado nada. Que clase de medidas de protección al consumidor tienen? Altamente decepcionado. Por eso es que Uber sigue teniendo más demanda.

Y en inglés también:

I traveled to DR and decided to order food using this app. The first time I ordered the delivery person kept my food. I asked for a refund and they said I would get it after I confirm my identity, the app since I submitted the necessary info hasn’t given me any updates. Their costumer service is rude even though they’re the ones at fault. And THE WORST PART is that the drivers have access to your personal phone number, which lead in my case for him to reach out the very next day via WhatsApp complaining because I accused him of keeping my order. This app has zero security measures when it comes to protecting their customers. HIGHLY disappointed. Use Uber eats instead.

App Privacy

The developer, Pedidos Ya S.A., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Search History
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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