Pei Wei Online Ordering 4+

Pei Wei Asian Diner, LLC

    • 2.7 • 491 Ratings
    • Free

Screenshots

Description

Wok-fire your favorites in a flash! Placing pick up orders at Pei Wei is a snap with the app. Plus, our Rewards program is built right in, so earning points (and delicious rewards) is easier than ever.

FEATURES:
· Pay in the app and skip the line when picking up your order.
· Earn delicious rewards with our rewards program.
· Save your favorite orders and location for easy reordering.
· Browse our menu, place an order, and find locations near you.

If you’d like to give us feedback or have any issues, please use the Contact Us button in the app.

*Continued use of GPS running in the background can dramatically decrease battery life.

What’s New

Version 2.8

Minor improvements and bug fixes.

Ratings and Reviews

2.7 out of 5
491 Ratings

491 Ratings

alwayslearning1 ,

So-so app, difficult to use for certain things.

I have gotten several emails where you buy one entree, get one at a later date. It’s hard to do that on this app. When I purchased an entree recently and had a free one coming and went to use the free entree, and some other items, I ordered and it didn’t show the entree as free, so cancelled the order. It did say before placing the order to make sure the free item was available at that location. Switched to the original store that I had bought from to qualify and ordered the same items. Went to pick it up and only the additional items were on the receipt and in the bag. It didn’t show the entree and I also didn’t receive it. I keep “losing” my free entree. There’s no way to know without calling the store first to know if you can redeem for the free entree. Which kinda defeats the purpose of the app. I am just going to direct the emails straight to junk mail and that way I won’t get disappointed when I don’t get my free entree.

Flyerguy1 ,

Can't create account in new app with old phone number

Trying to use new app. Says you need to create new account using old phone number to use new system. Problem is, it says phone number is already used and can't create account. Obviously everyone else has same problem, why not just fix it? Seems like system changed in mid-February, it is now end of April!

Update- Emailed customer care and they corrected the problem. Unfortunately, all the Pei Wei's near me closed 6 months ago, nearest is now 1.5 hours away. Very sad, this was one of our favorite places and there truly is no other place like Pei Wei! Hopefully, their fortunes will change and we'll see new locations in the future!

Developer Response ,

Hello, Thank you for your feedback. We would request you to email us at guest.services@peiwei.com along with the registered email address & phone number, so that we may look into the issue and assist you further. Thanks

cheme75 ,

Fairly useless

Very disappointing app. First, it’s always wanting your location to find closest places. I happen to live near a Pei Wei, I don’t need to app to find for me. As for when I travel, I much prefer to find local restaurants. Next and most glaring omission is that none of the daily specials show up on the app. Its fine for checking points balance or finding locations but not much else. To get the specials you need to signup for emails - then they bombard you with daily emails - overkill marketing! I go maybe once every 2 months and no amount of specials will increase that. Too many other foods I like. I had to unsubscribe- just too many emails I don’t need. They could take a look at Starbucks to see how to build a useful app. I get one maybe 2 emails per week from Starbucks. Plenty enough to see the offers. But then all the offers are in the app so it’s even easier to see the recent deals. I like pei wei every so often but I hate the constant emails and I hate the app.

Developer Response ,

Hello

Thank you for your feedback and we apologize for the inconvenience experienced. We would request you to email us at guest.services@peiwei.com and share a detailed description of the issue you are facing, as that would help us in assisting you further.

Thanks

App Privacy

The developer, Pei Wei Asian Diner, LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contact Info
  • Identifiers

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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