Pelco Mobile‪™‬ 4+

Pelco, Inc.

Designed for iPad

    • 1.7 • 46 Ratings
    • Free

Screenshots

Description

Pelco Mobile™ provides remote access to live and recorded video from Pelco VideoXpert Systems, Digital Sentry systems, Endura networks equipped with SM5200 System Managers, and Sarix cameras. Monitor the people and property you are protecting from anywhere over a Wi-Fi, 3G, or 4G connection. Simultaneously connect to up to 150 Pelco VMS systems to access video across VMS environments.

Features:
• View live and recorded video from cameras attached to VideoXpert (Enterprise, Ultimate and Professional), Digital Sentry, and Endura SM5200 systems
• View live images directly from Pelco IP Cameras operating on Sarix firmware version 1.7.x (or later)
• Control PTZ cameras attached to a VideoXpert, DS, or SM5200 system
• Onscreen application help
• Tag Searches makes organizing the cameras easier.
• Optera 180/270/360 support through VxStorage for Live/PTZ.
• EVO Camera support
• Triggering Preset/Patterns
• VideoXpert: Support for video bookmarking
• VideoXpert: Support for viewing/acknowledging events



Requirements:
• VideoXpert version 1.9 or later
• Digital Sentry – requires version 7.13 or later. Digital Sentry versions earlier than 7.8 require the DS Web Service, available on Pelco.com.
• Endura – requires v1.0 or later SM5200 System Manager; PTZ and Recorded video require v1.4 or later
• Pelco Aggregation - requires v1.0 or above Pelco Aggregation server
• Pelco IP camera direct connection – requires Sarix firmware version 1.7.x or above
• Network access to the desired cameras and systems is required to view video feeds via Wi-Fi or 3G/4G connection

What’s New

Version 3.3.9

Fixed the ability to select devices from the system menu

Ratings and Reviews

1.7 out of 5
46 Ratings

46 Ratings

bg181981 ,

Crashes when I try to add a system

Every other link works in the app except the most important one. When I try to add a new system, the app freezes and no matter how long I wait, it never responds. If I keep pressing the other buttons, I get no response but it will eventually crashes. The other guy I work with, we have the exact same model of iPhone, as they are work phones, both brand new, less than a week old. His app works as it supposed to. I have uninstalled and reinstalled several times. Same results.

Developer Response ,

Thank you for your patience as we worked to get Pelco Mobile compatible with iOS 14. Version 3.3.4 has been released to the App Store and we hope that it will resolve the issue you experienced. For some users it may be necessary to uninstall then reinstall the app to successfully connect to your systems.

uxwbill ,

If it worked, it'd be great!

I downloaded this to remotely monitor a Digital Sentry surveillance system. Nothing I have done has resulted in it working and the system can be monitored by the desktop version of the Digital Sentry software (ControlPoint).

It seems that this software has an unhappy history. I definitely find it to be crash happy. Not only does it crash when selecting cameras on Pelco's demonstration systems, it also crashes immediately when I save the settings for my system. Curiously, whichever of the demo cameras I selected prior to the crash will display normally when the app is relaunched. Selecting another demo camera will crash the program again.

Crashes occur almost immediately, dropping one back to the iOS springboard without an obvious conplaint. Maybe this is incompatible with iOS 13?

I am willing to troubleshoot if that's an option.

Developer Response ,

Thank you for your patience as we worked to get Pelco Mobile compatible with iOS 13. Version 3.3.1 has been released to the App Store and we hope that it will resolve the issue you experienced. For some users it may be necessary to uninstall then reinstall the app to successfully connect to your systems.

Nopyobe ,

Broken Update [updated]

[version 3.2.3] this update is broken. The app will freeze trying to connect to the demo systems. I found that if I go into airplane mode, I am able to launch the application and add my systems. After taking out of airplane mode, the cameras do work until the next time that I close the application.

Even if I remove the demo systems, the application will always re-add them on launch and will crash the application. The only way to effectively get into the app is to be in airplane mode first.

Developer Response ,

Sorry for the inconvenience, we have fixed the latest crash issue. Could you please try the latest version?

Thanks for your patience!

App Privacy

The developer, Pelco, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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