Pella Insynctive 4+

Name: Pella Insynctive
Author: Pella Corporation

Pella Corporation

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설명

Smart and beautiful windows and doors that help you protect what matters most.
Set up, monitor, and control Pella® windows and doors with Insynctive® Technology.

Features:
- Step-by-step product pairing instructions enabling simple and easy set-up of your Pella Insynctive products.
- Receive notifications to make you aware of important activities in your home as they happen.
- Simple, easy-to-use monitoring solution. With the touch of a button, you can check your windows and doors and control blinds and shades from virtually anywhere.
- Track your home’s window and door status and activity.
- Customize your home by creating groups and scenes to organize, monitor, and control your home.
- Quickly activate customizable scenes from the app home page.
- Schedule automations and control blinds and shades based on the time of day and window and door activity.

Note: Pella Insynctive App requires a Pella Insynctive Bridge with FCC ID: SO7-208B0000.

2024년 5월 9일

버전 1.6

- Gen3 wireless technology integration
- Improved performance
- General bug fixes

Terrible IOS App

Pella has great technology with their solar blinds but their IOS app is terrible. Huge important piece missing on the setup instructions. The app does some things but the remote does others, so you’re forced to use the remote and app.

The “Scenes” do not work and the list of windows all show up as the same name “Blind_Shade” - even tho you named each individual blind. If you select a Scene - it doesn’t even control all the windows. The app does not allow you to tilt the blinds - only the remote does this.

The status and control of each blind is poorly executed. Calling support is a horrible experience. The people answering show zero interest and the background noise sounds like someone’s garage - plus they don’t respond back.

How can you have an app this bad with zero updates in 11 months??? Pella should fire the people who wrote this app and support it. I expected so much more from a good, reputable company but apparently they decided to hire complete amateurs.

Not maintained

Pella doesn’t care about Insynctive products. It was hard enough to get the sensors from them and now my experience with the app shows more of the same. They haven’t updated it in a long time. The push alerts do not work. And the email alerts hit the quota after a few times opening the door and stops working. Connectivity seems reliable and I’m surprised the app even works in iOS 14 but I don’t expect it to work in the next OS since they obviously don’t put anything into it anymore. Don’t invest in this overpriced and unsupported technology.

Update in process. Please wait.

I downloaded the Pella Insynctive app on my iPad over a week ago. I created an account, signed in, and as soon as I paired to the bridge, the Home Screen shows “Update in process. Please wait.” It is still showing when I open the app. I contacted customer support and they do not have any tech support. Any assistance would be appreciated!